Dumboldles
Well-known member
Let me warn you folks this is a rant, I don’t know why I picked the Around the Campfire section of the Heartland Forums…but sometimes sitting around a campfire you tell about positive things along with darn bad luck times. I’m not going to blame Heartland or my dealer because I am a previous TT owner and do realize that RV’s do have problems during that initial ownership period and if you have a good relationship with your seller and the service dept. you can have a dependable rig to take you down the road for a fewyears. Now get to the point: We got notice that DW’s family were going through the Yellowstone area and wanted us to meet them up there. Being that it was going to be around the Memorial Day weekend and short notice we decided to give it a try as far as reservations to campgrounds--I also figured to see about doing a float trip and get some fly fishing in. We were fortunate and able to get reservations to an in-between stop and the destination campground and I was able to book with a fishing guide service for a day on the Madison River.
I prepared our BH 3010RE by getting the batteries charged, inflating the tires to 110psi, washing windows, making sure the tire lug nutswere properly torqued and swapping out my 5 year old truck batteries for new. Have Imade it to the point I’m trying to make yet? Day before we were to hit-the-road, we brought the BH out of storage to load up. Immediately, when attempting to open the slides we were not able to open the door side slide (around the end of last year we had the refrigerator side slide fixed…took over six weeks; don’thave repair work done around that time of year; my DW remembered checking out the the door side slide when we picked up the camper). I did some preliminary checks to see if there was an obvious fix and couldn’t see anything. Being that it was late afternoon, on a Saturday of a holiday weekend, we made some calls; we lucked out and found a mobile rv service that would come out. He removed some of the underneath covering to see if maybe a wire had come loose or someother problem that he could see visually…he could not find the problem and suggested, because the BH was still under warranty, that we should just take itin to the dealership.
Now to my point: We are not going to make it to Yellowstone and meet up with my DW’s family andI will not be able to get some fly fishing in. We will call the dealership on Tuesday to see about getting our brand-new 2016 BH 3010RE in for them to figure out what is wrong.
We are out the following:
$50 for in-between stop (deposit lost for holiday reservation)
$50 for final destination campground (deposit lost holiday reservation)
$110 for mobile RV service
$247.50 for fishingguide service (may be refunded if I book with them further into the year)
To the point: well we lost some money and we are still haven’t gone anyplace. I’m having a cold imported beer in my air-conditioned home where I could easily be at the side of an interstate waiting for a road side service to finally show up. Thanks for letting me rant.
Dumboldles
I prepared our BH 3010RE by getting the batteries charged, inflating the tires to 110psi, washing windows, making sure the tire lug nutswere properly torqued and swapping out my 5 year old truck batteries for new. Have Imade it to the point I’m trying to make yet? Day before we were to hit-the-road, we brought the BH out of storage to load up. Immediately, when attempting to open the slides we were not able to open the door side slide (around the end of last year we had the refrigerator side slide fixed…took over six weeks; don’thave repair work done around that time of year; my DW remembered checking out the the door side slide when we picked up the camper). I did some preliminary checks to see if there was an obvious fix and couldn’t see anything. Being that it was late afternoon, on a Saturday of a holiday weekend, we made some calls; we lucked out and found a mobile rv service that would come out. He removed some of the underneath covering to see if maybe a wire had come loose or someother problem that he could see visually…he could not find the problem and suggested, because the BH was still under warranty, that we should just take itin to the dealership.
Now to my point: We are not going to make it to Yellowstone and meet up with my DW’s family andI will not be able to get some fly fishing in. We will call the dealership on Tuesday to see about getting our brand-new 2016 BH 3010RE in for them to figure out what is wrong.
We are out the following:
$50 for in-between stop (deposit lost for holiday reservation)
$50 for final destination campground (deposit lost holiday reservation)
$110 for mobile RV service
$247.50 for fishingguide service (may be refunded if I book with them further into the year)
To the point: well we lost some money and we are still haven’t gone anyplace. I’m having a cold imported beer in my air-conditioned home where I could easily be at the side of an interstate waiting for a road side service to finally show up. Thanks for letting me rant.
Dumboldles
