We also have a 2017 BC 3965dss (picked up 11/2016). Big selling points for us was the 50" tv and fireplace downstairs and the 40" and second fireplace upstairs along with the off-door upstairs access, which is slightly different. The accent lights on the slide columns and around the island counter are nice mood lighting in the evening. We love the layout and the slide-in-slide in the bedroom provides unbelieveable space for dressing!
We had problems with both the slide-in-slide (bed) and the slide that it is inside of (bedroom & hall closet) better known as the lippert worm gear driven slides. They would come in crooked or uneven. Our local repair dealership technicians told us we needed to never partially open those types of slides. If you look at the floor plan, you will see that you cannot access the bathroom or bedroom without opening the closet/bedroom slide (or at least with our "stature" we can't
). So, we were opening it only about a foot, then retracting.
Technicians explained that the worm gear slides
must be opened and closed all the way or to its fullest extent, never stopped partially opened or closed, and
hold the button for a few seconds when fully opened or closed. It literally "learns" the extent of opening or closing. They also pointed out some lubrication points and pointers to be completed "
every time". Since learning and following all of the pointers, we have not had a problem and love ❤️ our BC3965dss!!!
