Yesterday I removed the screw on ours and the box opened. There might be a couple of clips still holding it.
The refridge was not cooling the way it should have been, staying in the lower forties. A tech told me what to check. Once you have the box open, check the two fuses. He told me to unplug the thermistor. There are two plugs on the circuit board in the upper left corner. One has multiple wires connected and one has only two connected. Unplug that one. Leave the refridge on for about 24 hours and check it. If the temperature has dropped below the freezing point, like mine did this morning, the thermistor needs to be replaced. If the temperature stays the same, it's most likely the cooling unit.
Also I've got one fan in the back, which I never heard kick on. So I'll probably get everything checked.