It is a 2017 heartland edge toyhaulerCould you provide more information on the trailer like year and model?
No it’s not your fault. It’s a factory defect. Mine is a 2017 Heattland and I have both sides delaminating. The factory said I had a leak. I didn’t. I took it to a RV repair and they said they have had many Heartland returns that had nothing to do with water leaks. It’s due to a factory defect in their laminating process. I turned mine in and they said it was past the one year warrantee. That just shouldn’t be the case for a factory defect. They will not call me back. Not what I wanted to hear.It looks relatively small and may be in the early stages. They may only need to remove the window, find and seal the leak, and repair the area of delamination. Unless the substrate is severely warped, it might not be a major repair. Key is to find and stop future water intrusion.
Have you been inspecting your window caulking and recaulking periodically? That’s another chore not contained in most owners manuals.
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No it’s not your fault. It’s a factory defect. Mine is a 2017 Heattland and I have both sides delaminating. The factory said I had a leak. I didn’t. I took it to a RV repair and they said they have had many Heartland returns that had nothing to do with water leaks. It’s due to a factory defect in their laminating process. I turned mine in and they said it was past the one year warrantee. That just shouldn’t be the case for a factory defect. They will not call me back. Not what I wanted to hear.
Factory defects are exactly what the warranty covers. And while delamination can be from a factory defect, it's usually from water intrusion. On a unit that's out of warranty, it doesn't matter whether caused by a defect or by water. The only reason the factory would help would be as a goodwill accommodation.That just shouldn’t be the case for a factory defect.
Yes, thank you - I am, unfortunately in CA and not able to travel for repair...Sent you a PM yesterday about issue did you get it?
I actually do have a leak.. I believe the leak likely was Heartland's fault and the trailer came this way (due to minor wall damage.. probably been leaking all four years and the delamination finally popped out after a really bad rain.... I am way past warranty, but will replace the window and hopefully repair the delamination.... I actually have to replace two windows because the frames themselves are bad.... how do we see if they have been recalled - I cannot find anything...No it’s not your fault. It’s a factory defect. Mine is a 2017 Heattland and I have both sides delaminating. The factory said I had a leak. I didn’t. I took it to a RV repair and they said they have had many Heartland returns that had nothing to do with water leaks. It’s due to a factory defect in their laminating process. I turned mine in and they said it was past the one year warrantee. That just shouldn’t be the case for a factory defect. They will not call me back. Not what I wanted to hear.
Recalls are only for safety issues and are coordinated with the National Highway Transportation Safety Administration. Window frame problems would be unlikely to fall into that category.. how do we see if they have been recalled - I cannot find anything...
Thank you for this important information - I am hoping my current one lasts another ten years or so, but when I buy again I will know!FYI had same problem with different manufacturer only after 2 years. Thats why I went to Heartland Cyclone. They now use Azdel, which doesn't delam.
Next time only consider an RV with Azdel exterior side walls. More manufactories are using it now. Luan prices have skyrocketed and harder to get. There is no price difference now.
When I took the inside frame out it was clear the window was not installed properly when the 5th wheel was made - there is a space with no rubber, exactly where the leak was....The window is easily removed.
Once it's out inject a quality adhesive into the void and compress it. While the window is out buy a new seal and reinstall.
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