Personally, I would not recommend Pinnacle. I had a combo unit for about a month, did not feel it was operating properly. When I contacted Pinnacle for warranty coverage by phone, I never talked to someone with English as a first language. They did not care that I was inconvenienced. They would only bark orders to send in a warranty request. Once they received it, they told me they would schedule someone to come and look at the unit, and if parts could be replaced they would order parts. Then return later to install parts once the parts arrive. They called me two times to ask where the request was. (Again, barking orders.) They insisted they would not replace the unit, even though it was making a burning smell and I only had it a few weeks.
I ended up contacting PPL, whom I purchased it from, and they replaced the unit with a Splendide at my request. PPL was very understanding. Since we purchased at their store in Grandbury, we had to return the unit to them. (About a 2 hour drive, one way.) However, once I arrived with the unit in my SUV, they had guys ready to pull the old unit out and put the new unit in. I was in and out in 15 minutes! And they did not charge me the difference between the Pinnacle and the Splendide (about $125).
We've been very happy with our Splendide Combo unit.
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