Sandie
Well-known member
They always say that your purchase is only as good as the treatment you receive from your dealer and right now we are not thrilled with ours and we haven't even taken delivery yet. When we went through the "Standard Equipment" sheet for our particular fiver, we noticed that it had a AM/FM/CD and a DVD player and upon going inside, it only has a DVD player. We inquired as to where the AM/FM/CD player was and they said that is all we got...showed them the equipment sheet I had and they then agreed to order one and have it installed at delivery. Now the service guy informed me that we are NOT getting one! WHAT???? The entire sales dept is at a show and waiting for someone to call. I contacted Heartland direct and waiting for them to call now. If this is the treatment we receive before the sale, what happens after? What would you do in this case?