Well, the first time a fuse blew was the day took it from the dealer. They replaced fuse of course. The very next day when we were taking it off the truck 2-3 fuses blew, and then we had to manually crank the dang thing off the hitch. Called dealer and they did send service guys to our home and they replaced the motor. We then used the trailer over a weekend. Then the gear went belly up. We took it to the dealer and the gear was replaced. We then used the RV again, and the motor went out again. Took it back to the dealer and a bigger motor (Lippert) was installed. Used it once more and the gear plate broke. Took it back and that was replaced with a plastic one like came in it originally. Worked OK for a time or two then RV was at the dealer for some minor fixes, and while loweriing it on the truck I be darn if the plate didn't break again. Finally, the plate was fixed with a metal plate, but not sure that is going to hold up. We've used it since the last was done, and it started making that old familiar sound of "I'm fixing to break again." Lippert has tried to say we have to much weight in the front storage area. We've weighed the truck alone, and the truck with the RV and that has proven to be a falsehood. Needless to say we're not impressed with the Lippert equipment. We'll be getting an extended warranty very soon.
We also talked with another Cyclone (2009) owner that has had same issues as well as several others. Like the tire coming off the hub while going down the road due to improper installation at the Heartland factory. He has dealt with Heartland (Gary Schellenburg) and Lippert. He had his RV recertified. We may look into that as well.
. If anyone wants further details let us know. Trying to find out how prevalent the problems with the jacks, gears, & motor is. Also,if you've had problems, how quick was the service from Heartland and/or Lippert while under warranty?
