Hey Heartland!! Have you read all of these problems YOUR CUSTOMERS are having with this **** that Lippert is supplying to your factory??? Why don't you offer an optional hyd. jack system like the HWH unit? or maybe even get Lippert to upgrade the jack system to something that actually WORKS!!
I'm sure the folks would rather pay the extra $$$$ instead of having these headaches time after time, or worse yet get stuck somewhere and can't get their rig hooked up. Your credibility is on the line here, hopefully Eric is on top of this and has the horse power to REALLY do something. Future owners are watching how you handle this mess........Dave (future owner....maybe)
Hi Dave,
This is a Heartland forum. We own it, we run it, we read it and we react to it. No need to call us out - we are already here.
We will not publicly react or comment on each and every issue that is brought up on every RV forum out there, but rest assured, each is heard and considered.
Each manufacturer has what they perceive as their target market. We listen, we do our best and we build a decent coach for a decent price to serve a certain segment of the buying public. But we cannot be all things to all people.
In some instances, a case can be effectively made that there are better grades or better brands of certain items that are used in the manufacture of RVs. Each chooses his own. And most importantly, customers vote with their wallets.
While these last couple of years have been very rough on the industry, there are still a lot of RV manufacturers out there. And a lot of accessory and systems companies (Mor-Ryde, HWH, Carefree etc.) as well.
Consumers are in the "driver's seat" on this. We hope they buy Heartland. At the end of the day, the consumer decides what's their "best fit".
Best of luck to you and thank you for your input.
Jim Beletti
