Jensen DVD/CD Player

[LilGTO71]

Has anyone experienced a problem with their Jensen DVD/CD Player. All of a sudden, mine will not play DVDs or CDs. Radio and MP3 works great as does the USB port.

 

[JENSENRVdirect]

I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers and the Voyager brand of observation monitors and cameras. At ASA, we strive to provide excellent customer service and product satisfaction and would like to offer some assistance in this matter.

We will need additional information in order to answer your questions. It would be best for you or your dealer to call us for more troubleshooting. You can reach us on our toll free technical support line at (877) 845-8750. We are available M-F 8:00 AM until 6:00 PM EDT.

We look forward to hearing back from you.

 

[pegmikef]

I had a Jensen in my Edge and seem to recall that the factory folks had me press the reset button and everything started working again (in my case it was the remote). I forget exactly where the reset button is, but the Jensen folks can tell you.