Travis, while your waiting for news from other owners, browse around the Sundance section of the forum, There's a lot of good info there. Keep in mind, these forums are where owners go first to look for help with any problems they may have as well as communicate with other Heartland owners. You will see a fair number of problems reported. You would see the same thing on many other brand owners forums. Keep in mind the Heartland factory brand managers read our posts and questions and use the information as feedback. I think Heartland builds as good a trailer as any but they are far better at standing behind their product.