New member here. I have a 2012 Bighorn Silerado, built in Nov of 2011. I purchased it at the Hershey RV show through Wilkins Rv in Bath Ny. I really like the unit and had a few minor issues up front that were taken care of so well that I can't even recall what most of them were. The first year that I had the unit, I only made a few small trips. Long story short, I took it back to Bath to get a couple of things done to it when I wanted them to look at a couple of cracks that started to appear in the skin at the top back corners of each of the bunkhouse slides. Unfortunately for me it was a few months out of warranty, so they gave me two estimates to have a local body shop fix the cracks. At the time I chose not to have anything done due to my thought that I would attempt to get Heartland to cover the repairs. I didn't have much luck in fact I never heard back from the rep that I contacted and emailed.
Anyway, here we are today, in my winter prep I noticed that the hairline crack on one side is much larger and I think I see plywood. So, I am wondering if anyone else has had a similar issue or even some thoughts or expertise with their rig.
Obviously it needs to be repaired, but how deep should the repair go? Might there be a structural issue causing this to occur? Could it be caused by the slides be inaccurately adjusted, as I have read on Rv net? Don't get me wrong I do love my camper and it is my second Heartland product...I do wish that I got a little better service the first time around, but some of that falls on me for not being the squeaky wheel. Thoughts?
Anyway, here we are today, in my winter prep I noticed that the hairline crack on one side is much larger and I think I see plywood. So, I am wondering if anyone else has had a similar issue or even some thoughts or expertise with their rig.
Obviously it needs to be repaired, but how deep should the repair go? Might there be a structural issue causing this to occur? Could it be caused by the slides be inaccurately adjusted, as I have read on Rv net? Don't get me wrong I do love my camper and it is my second Heartland product...I do wish that I got a little better service the first time around, but some of that falls on me for not being the squeaky wheel. Thoughts?