Erika
Member
Our 8-month-old Norcold 1210 12 cu ft fridge died on us a few weeks ago. First clue was that ice cream was soft. Then it was liquid. Then we noticed that things were too warm in fridge area too. After a week of waiting for a repair tech to come out, then a week of diagnosis (not the control board, not the thermistor, etc.) it was decided that the cooling unit had a "floating clog" which would cause it to work sometimes and sometimes not. A week of shipping, a weather delay, and finally new cooling unit arrived yesterday. Unit replaced and now we wait. Apparently, the chemicals involved in the heat absorption cycle take some time to get into position and actually start cooling. 24 hours later and nothing yet.
Anyone else been through this? How long should I wait before I start to panic that it isn't ever going to cool? We are planning to head out west on the first of April, so we can't wait for another unit if this one is also no good.
At least this was covered by warranty (except for the service call charge).
Anyone else been through this? How long should I wait before I start to panic that it isn't ever going to cool? We are planning to head out west on the first of April, so we can't wait for another unit if this one is also no good.
At least this was covered by warranty (except for the service call charge).