We plan on retiring in two years which is why we bought this year - gives us two years of warranty before hitting the road around the Country. So far everything major has been fixed without hesitation from the great folks at Heartland Service. I have a local repair facility that Heartland allows me to use. I pay the repairs out of pocket, send the invoice to Heartland and am reimbursed within two weeks. It has been a win-win for all. Loving our 2017 Newport. We are headed for the HOC Rally in Canton, TX this Friday. Looking forward to a fun-filled weekend. Safe travels to everyone.