WOW! At least you had putty tape!!!! Guess you all missed my thread about my Sundance:
https://heartlandowners.org/showthread.php/61976-Hope-I-fixed-corner-leak-surprised-at-findings
Poor Quality Work 7 Years Later
- Thread starter mlburst1
- Start date
WOW! At least you had putty tape!!!! Guess you all missed my thread about my Sundance:
https://heartlandowners.org/showthread.php/61976-Hope-I-fixed-corner-leak-surprised-at-findings
John T Bettencourt
Well-known member
The only thing that would change any of this poor workmanship is Japan to start building quality RV's and ship them to the USA. We would see the quality change big time. That is why our cars today are built so well.
olcoon
Well-known member
WOW, Mike hadn't seen your post until now, hate to see this! Just hope ours holds up until we are able to get a new one!
When someone says handmade, we envision workmen working with pride and craftsmanship, and taking their time, but getting done in a timely manner, and producing a quality product. However from what I've seen & heard this isn't so in the RV industry. I know if I owned an RV company, and my employees were putting out a product like some of the coaches are popped out of the factory, I'd be looking for new employees, and or re-training the ones I've got.
When someone says handmade, we envision workmen working with pride and craftsmanship, and taking their time, but getting done in a timely manner, and producing a quality product. However from what I've seen & heard this isn't so in the RV industry. I know if I owned an RV company, and my employees were putting out a product like some of the coaches are popped out of the factory, I'd be looking for new employees, and or re-training the ones I've got.
JohnD
Moved on to the next thing...
Re: Poor Quality Work 7 Years Later . . .
This is by no means a scientific fact or survey, but just my own personal opinion based on my observations from this and a couple of other places on the world wide web were people discuss these things.
That being said, it seems to me that more often than not that the RV's with the most and more intense issues are those that were special ordered versus those that are purchased directly off a dealers lot.
Someone is given a date that their RV is supposed to hit the line, then they get notified more than once that the date has been pushed back, then when push comes to shove in the factory they rush the thing through just to get it out the door.And when they are building for dealer stock, there most likely isn't as big of a rush.
We bought both of our brand new RV's off of a dealers lot . . .
And we had many issues.
Most of them minor in comparison with some of the stuff I read about here with some of the bigger, more expensive, and mostly special ordered models.
Again . . . Just an opinion . . . Nothing more, nothing less.
This is by no means a scientific fact or survey, but just my own personal opinion based on my observations from this and a couple of other places on the world wide web were people discuss these things.
That being said, it seems to me that more often than not that the RV's with the most and more intense issues are those that were special ordered versus those that are purchased directly off a dealers lot.
Someone is given a date that their RV is supposed to hit the line, then they get notified more than once that the date has been pushed back, then when push comes to shove in the factory they rush the thing through just to get it out the door.And when they are building for dealer stock, there most likely isn't as big of a rush.
We bought both of our brand new RV's off of a dealers lot . . .
And we had many issues.
Most of them minor in comparison with some of the stuff I read about here with some of the bigger, more expensive, and mostly special ordered models.
Again . . . Just an opinion . . . Nothing more, nothing less.
mrcomer
Past Ohio Chapter Leaders (Founding)
Re: Poor Quality Work 7 Years Later . . .
My opinion on this particular subject really boils down to pride. There aren't many people out there anymore that have pride in the work they do. If more people in this industry took pride in what they are doing the quality would come back.
Mark
My opinion on this particular subject really boils down to pride. There aren't many people out there anymore that have pride in the work they do. If more people in this industry took pride in what they are doing the quality would come back.
Mark
Jesstruckn/Jesstalkn
Well-known member
Re: Poor Quality Work 7 Years Later . . .
This is very true. A lot of that is from how they are treated by there employer and some is just the person. If a person is treated like their just another employee in a sweat shop then they end up with a bad attitude and don't really give a darn. But if you treat them like family or better LOL and work with them to improve there flaws. You will end up with a completely different product.
Hope Heartland is listening...
This is very true. A lot of that is from how they are treated by there employer and some is just the person. If a person is treated like their just another employee in a sweat shop then they end up with a bad attitude and don't really give a darn. But if you treat them like family or better LOL and work with them to improve there flaws. You will end up with a completely different product.
Hope Heartland is listening...
SilverRhino
Well-known member
Re: Poor Quality Work 7 Years Later . . .
True that this is an industry wide problem ...... but we are all on this forum because we have or may plan on laying our hard earned money down for a HL product. Seems logical to start trying to deal with a problem from what you know. There is no need to bash HL but at the same time, there is no need to sugar coat the issues that are known to plague HL products. Need to keep it real especially for those that are trying to find pre-purchase information. Nothing or no one is perfect!
Just an observation based on belonging to the forum for a few years and following various threads.
True that this is an industry wide problem ...... but we are all on this forum because we have or may plan on laying our hard earned money down for a HL product. Seems logical to start trying to deal with a problem from what you know. There is no need to bash HL but at the same time, there is no need to sugar coat the issues that are known to plague HL products. Need to keep it real especially for those that are trying to find pre-purchase information. Nothing or no one is perfect!
Just an observation based on belonging to the forum for a few years and following various threads.
Doublegranch
Mountain Region Director-Retired
Re: Poor Quality Work 7 Years Later . . .
[JohnD]This is by no means a scientific fact or survey, but just my own personal opinion based on my observations from this and a couple of other places on the world wide web were people discuss these things.
That being said, it seems to me that more often than not that the RV's with the most and more intense issues are those that were special ordered versus those that are purchased directly off a dealers lot.
Someone is given a date that their RV is supposed to hit the line, then they get notified more than once that the date has been pushed back, then when push comes to shove in the factory they rush the thing through just to get it out the door.And when they are building for dealer stock, there most likely isn't as big of a rush.
We bought both of our brand new RV's off of a dealers lot . . .
And we had many issues.
Most of them minor in comparison with some of the stuff I read about here with some of the bigger, more expensive, and mostly special ordered models.
Again . . . Just an opinion . . . Nothing more, nothing less.
[JohnD: That is some theory you have posted numerous times! It definitely isn't scientific and no support of validity other than opinion...I have had two Heartlands, both ordered, both super rigs. From what I have witnessed, it doesn't matter if you order or pick up at a dealer, each unit of the same model takes about the same time with the exception of selected options, the same process, the same assembly line and the same workers. Options should not have any effect on quality as the dealer orders options the same as the end user! I would question expressed thoughts that line workers are concerned about who is buying the unit, ie the Dealer or an end user? They have a build sheet for each unit and the daily production continues. Just my two cents worth! ]
[JohnD]This is by no means a scientific fact or survey, but just my own personal opinion based on my observations from this and a couple of other places on the world wide web were people discuss these things.
That being said, it seems to me that more often than not that the RV's with the most and more intense issues are those that were special ordered versus those that are purchased directly off a dealers lot.
Someone is given a date that their RV is supposed to hit the line, then they get notified more than once that the date has been pushed back, then when push comes to shove in the factory they rush the thing through just to get it out the door.And when they are building for dealer stock, there most likely isn't as big of a rush.
We bought both of our brand new RV's off of a dealers lot . . .
And we had many issues.
Most of them minor in comparison with some of the stuff I read about here with some of the bigger, more expensive, and mostly special ordered models.
Again . . . Just an opinion . . . Nothing more, nothing less.
[JohnD: That is some theory you have posted numerous times! It definitely isn't scientific and no support of validity other than opinion...I have had two Heartlands, both ordered, both super rigs. From what I have witnessed, it doesn't matter if you order or pick up at a dealer, each unit of the same model takes about the same time with the exception of selected options, the same process, the same assembly line and the same workers. Options should not have any effect on quality as the dealer orders options the same as the end user! I would question expressed thoughts that line workers are concerned about who is buying the unit, ie the Dealer or an end user? They have a build sheet for each unit and the daily production continues. Just my two cents worth! ]
