Tire Clearance

Chumbly

Active Member
I'm a bit concerned... When our Edge M21 is hooked up to the tow vehicle and the slider is back inside the trailer, the clearance between the tire and it's fender (for lack of a better word), on the driver's side, is so restricted, I can barely slip my fingers in between the two. It seems to be a bit more on the passenger side. Is this something I should be concerned about...Is it normal, and if not, what is the fix. This unit is new to us and we have very few miles on it... so far we've only used it once, but I'm concerned about this and want to look into it further before we go on a longer trip.
 

hoefler

Well-known member
Is your trailer level when hooked to the tow vehicle?? Is it just one tire, one side, one axle?? Need more info. It would also help if you can post a picture as well.
 

camr

Well-known member
Hi Chumbly, I have just gone outside, in my sock feet no less, to check our Edge M22. Looking at the tires directly from the side there is a 1.5 inch gap. I can put my whole hand between the tire and fender. Looking directly from the top down, the fender should clear the tire if the suspension bottoms out. Hope this helps.
Cam
 

Yellowreef

Well-known member
Are you talking about the actual wheel well or the decorative trim (for lack of a better term) around the outside?
 

camr

Well-known member
The decorative trim. I had the trim off a month ago to silicone the wells to the walls due to a rain water issue. I didn't remember seeing anything that would concern me regarding clearance between tires and wheel wells.
Cam
 

Chumbly

Active Member
I guess it would be the wheel trim... however, I'm concerned that if the tire was to go high enough, it would be rubbing into this trim. Like I said, it only has to go up, the thickness of my fingers on the drivers side...the passengers side is higher, but not alot. I'd post a picture but not really sure how to on this forum.
 

Yellowreef

Well-known member
If its just the trim then theres no way the tire would touch that as it is offset to the side of the well. Unless I am not getting the picture here I dont understand the concern.
 

PhotoPete

Well-known member
Chumbly, I have the same rig, an M21. The tires and trim are similar to what you describe. I have not noticed any problems towing however. no rubbing or anything like that. I will say that if a tire blows its taking that "fender" with it!
 

Zeman

Active Member
If your TT is even halfway level side to side that is no way normal. The dealer doesn't have another to compare it to? Bent axle? Broken spring? --I can't believe they can not find something obvious wrong with the trailer
 

wingfoot

Well-known member
I had this problem on a previous 5r..had to replace the springs it was a 2002 with a lot towing on it's clock..But geez, I would not think you would be having this problem on that new a rig.
 

TravelTiger

Founding Texas-West Chapter Leaders-Retired
Look at your tire circumference, and compare both sides of the trailer. Taking pics and comparing them side by side might help. Could be the belts inside the tire have broken and the tire is "expanding". I noticed one of ours was looking this way, thought it was an optical illusion until I felt the tire from the backside and found a slight bulge on the tread. When they removed the tire, it looked like a octagon! This happened on a low milage tire.... It was the spare that had only been on the ground 2K miles, and the tire was less than 2 years old.
 

Chumbly

Active Member
Nah, not a tire issue. Final word has come down from the dealer... they say everything is OK and every Edge M21 has this character ...guess my tape measure and square are lying to me (tongue in cheek). They did however have no problem charging 4 hrs. labor to check this out and "supposedly" fixing some leak issues we were also having. Funny thing is, when we bought the unit there was plenty of warranty... now they claim there is none or only on stuff like water heaters, and such...they wouldn't elaborate. So, guess we have to deal with all issues ourselves, and I'm beginning to feel like we bought a lemon. Just a warning... get to know your dealor before buying...warranties are only as good as the company doing the selling, and I feel like I've been taken for a ride.
 

lwmcguir

Well-known member
Chumbly, The photo you posted looks as if the tire is going to hit the trim piece. This can't be right. How much room is there on the other side?
 

GOTTOYS

Well-known member
Heartland products have a one year warranty to the original owner. If you are having problems with your dealer and you are under don't hesitate to contact Heartland Customer Service. All the other manufacturers should have service this good...Don
 

TravelTiger

Founding Texas-West Chapter Leaders-Retired
I looked again at the tire pic... it really could be broken belts inside the TowMax tire, making it "grow" closer to fender. Take it to a tire place and have them remove the tire to check.
 

camr

Well-known member
Once again I am in a position where the Edge has been put to sleep for the winter and no longer in our yard. Looking at the photo, something is really wrong. That tire is way too close to the fender. And going by memory, which isn't worth crap, I don't remember the tires being so far outside the fender either, almost like the axle is too long. It may just be an optical illusion from the photo, and maybe it isn't so far past the fender. But something isn't right. Maybe the wrong axle was installed, one for a trailer with a higher and wider fender system. Rambling thoughts finished. Cam out!
 

Chumbly

Active Member
According to our measurements, (my son-in-law and myself), using a measuring tape and a straight edge/square, the front axle is close to 1/2 inch (1 centimeter) longer than the back and as a result sticks out further. The tire is rubbing on the skirt, (down a couple of inches on the side of the tire; proven by the white marks shown in another picture). Incidentally, the dealer's solution for this was to cut back the under edge of the skirting. I don't believe it is a tire issue... both are sticking out too far, but the front one is the worse of the two, with barely enough room to slip my fingers between the skirt and the tire. In reality, I believe the body was placed too far to one side on the frame. I know this sounds incredulous, but that's what the measurements say... the left side of the body, and therefore skirting is close to the frame than the right side. I'm the second owner of this unit so was told the warranty is not transferable... funny how they said the exact opposite when we bought the unit, but nothing is in writing. The service manager of the dealership says they measured the axles and found nothing wrong. As a side note, laying on the ground at the front of the trailer and looking back towards the rear, both sets of tires, (left and right sets), look like they also tilt towards the right. All this, but they say everything is OK. Guess I have two choices left to me ... leave it the way it is, or take it to and axle specialist, and either replace the axles, or flip them if everthing looks ok to them. All of this on my dime. Ya, I'm peachy on this...
 
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Ray LeTourneau

Senior Member - Past Moderator
Chumbly, is your trailer out of warranty? If not, and your dealer is not doing what you feel is right, call Heartland Customer service. Calmly explain your situation and offer to send pictures that are clear and show your concern. Threatening legal action on the forum will only get your posts/thread closed and removed as per the forum rules. It's not personal, believe me.
Again, if you are in warranty, call Heartland first thing Monday. If not in warranty, the ball is in your court.
 

Chumbly

Active Member
I was told that the warranty was not transferable due to the fact that I'm the second owner. And,.. I can't find any threat of legal action in my post. Guess the ball is in my court and that peeves me just a tad. Sorry for the rant, I was just looking to see if anybody else was experiencing these problems and how they dealt with it.
 
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