My 2014 Torque 270 HG came from the factory with the lower limit switch set too low. The bed tried to go below the rails that the bed rests on when it is lowered. This caused the chains to skip a few teeth on one side, causing the bed to raise and lower unevenly. The result of the bed moving unevenly was that the bed bound up and wouldn't go up or down.
The bed worked fine several times before acting up. The trailer is new, fortunately it acted up in the driveway and not out on a camping trip.
The dealer had to move the switch up after getting the bed free and re-timing the chains. According to my dealer this is a known problem, but Heartland hadn't notified my dealer, so he spent a couple of days calling Heartland and HappiJac before he found the right person with the answer.
The bed worked fine several times before acting up. The trailer is new, fortunately it acted up in the driveway and not out on a camping trip.
The dealer had to move the switch up after getting the bed free and re-timing the chains. According to my dealer this is a known problem, but Heartland hadn't notified my dealer, so he spent a couple of days calling Heartland and HappiJac before he found the right person with the answer.