palebluedot
Active Member
When we started to leave the campground this morning the 40 inch TV in the rear of the 3610RE would not retract down into the cabinet. Checked all the fuses/breakers and they were good. Removed the TV from the mounting and checked all the wiring for any disconnects. Did not have my multimeter so could not check voltages. Called Heartland and the tech said this was the first reported failure they had for the lifting assembly. Seems the DC motor has lost power suddenly. We are going to the dealer anyway to have the entrance door replaced. I will try to find out what caused the failure and post here. Maybe it will help if someone else has the same problem.