Hi bob,
Check the 12V fusebox first. The pump is powered by 12V. If you've never run the pump, the fuse could be blown.
There's a 3 way switch setup with one switch in the control panel and another in the UDC. You can check for 12V at the backside of the switches and at the wirenuts where power goes to the pump. You'll have to take down the rear basement wall by the UDC to get to the pump.