Great Service from Lone Star RV

hcriddle

Well-known member
I am one of those people who drove 1200 miles to save 5 figures on the price of my Big Horn. After reading the reports on the forum about dealers not working on units if you didn't purchase from them I thought I might be in trouble.
A couple of weeks ago I called Lone Star RV who is a new Heartland dealer in the Houston area. I asked if they would do warranty work if I did not buy the unit from them. Ericka in the service department set up an appointment which was several weeks out but she gave me the first one she had. I took my BigHorn in and dropped it off with a list of things that needed attention. I picked it up today and it only took them about two weeks and they took great care of me. I will take my business to them in the future.
In case you are in the Houston area and need help you might want to give Lone Star a call.
 

jayc

Legendary Member
Buddy,
Glad you got good service from Lone Star RV. They are good people there and do very good work. We bought our first 5'er from Gordon at the north freeway store.
 
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