When we were shopping for our TT last year, we found a brand new, still on the lot, Edge with a broken screw bolt on every single jack. We bypassed that dealer, not because the product was defective, but because he chose to leave the product on display in this condition. There are some small items or issues that can be left as adjustments after sale. Jacks that are close to falling off are not one of them. It appears that the broked screwbolt issue is another one of Heartland's challenges. I keep a close eye on mine every trip.
We are currently camping at Gull Harbour Provincial Park on Hecla Island in Manitoba. Look it up!!!!