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Sakool
09-25-2011, 11:09 AM
While cleaning roof on my Northtrail 28BRS to put it away for winter I noticed a number of small tears or slits along the edge of the roof on both sides. They mostly run a couple of inches.

It is right on the edge where it connects to the side.

I know there are things to patch holes and tears, but should I be concern that this can get worse later on. Is this something normal? It's less than a year old.

Looking for any input before I call later this week from some of you more experienced ones.

Thanks

wingfoot
09-25-2011, 11:20 AM
While cleaning roof on my Northtrail 28BRS to put it away for winter I noticed a number of small tears or slits along the edge of the roof on both sides. They mostly run a couple of inches.

It is right on the edge where it connects to the side.

I know there are things to patch holes and tears, but should I be concern that this can get worse later on. Is this something normal? It's less than a year old.

Looking for any input before I call later this week from some of you more experienced ones.

Thanks

On a 2011:eek:...I would say it's definitely not normal..I would contact Heartland. I'll assume you are still under warranty. There are products that can be used, such as Eternabond. And yes, I would have to say it is going to get worse, since it is 2011 and already exhibiting this problem...Call Heartland at 877.262.8032..

Good luck,
Larry

pegmikef
09-25-2011, 12:30 PM
Yeah, get it checked for sure. I had an "oops" in Colorado and tore a small section of the rubber on my 2011. Fortunately my insurance took care of it and I asked the adjustor if they were going to pay to patch it. Nope, they paid to replace the entire roof and he said they really hadn't found a good way to patch them. I now have a brand new roof with a twelve year warranty.

jmgratz
09-27-2011, 07:12 AM
Yeah, get it checked for sure. I had an "oops" in Colorado and tore a small section of the rubber on my 2011. Fortunately my insurance took care of it and I asked the adjustor if they were going to pay to patch it. Nope, they paid to replace the entire roof and he said they really hadn't found a good way to patch them. I now have a brand new roof with a twelve year warranty.

Wow!!! It almost pays you to scape your roof on a tree ... LOL (just joking as that is a real pita)

pegmikef
09-27-2011, 10:59 AM
... LOL (just joking as that is a real pita)

Actually it was the most painless claim I have ever had. I called Farmers claim hotline, they hooked me up with an adjuster in Michigan, I sent him pictures of the damage, he did an estimate based on the pictures and sent me a check. I went to a local outfit that kind of specializes in insurance roof replacement, he did an estimate based on the pictures, was a couple of hundred dollars cheaper than my check, replaced my roof in two days. The whole deal only took three weeks. It would have been quicker, but I wanted to have the insurance check in my hand before starting the replacement.