Debbie thanks for the replay; however, ours has a push button latch - at first it wouldn't close at all. One time it did and now it won't open. We called Midwest and they are sending parts with directions - cost $11.25 with shipping. Will have to be torn apart to be fixed.
If it happens again, we will replace - what has Heartland used for replacement? (Makes me nervous if latch isn't good.........)
Theresa