i am an owner of a 2012 5th wheel that has been in the sop since oct 2011. i havetold by the dealer it was to be ready after xmas it was not, then i called two weeks ago amd was told it would be ready this past weekend, no call. i have had to call each timeto check on my rv. i have asked how thing are going but only am told they are working on it. i have not been happy with the dealer. i should not have to keep callin, they should be keeping me updated. i have owned other rvs and by far this is the worst service i have ever received. i am so upset that i considering looking at buying anew rv from a dealer i know and have dealt with in the past. yes i did have many repair items and many were repeat items from it being in the previously' i really liked the unit when i bought it and now i really wish i had not bought this unit. too much detail to state on this site. leo's vacation world gambrills maryland. my contactinformation keith warner cpl0199@verizon.net