After spending two months on my local dealers waiting list,
2 months on local dealer's waiting list?
It is hard to believe what the Heartland dealers can get away with when it come to unacceptable customer service.
After almost 4 weeks on my local Heartland dealer's waiting list (busted A/C), I called them and told them I was going to pick up my travel trailer to have it repaired elsewhere.
The reason was that they would not commit to any repair schedule. And the owner phoned me and said he was under no commitment to Heartland or to me to repair my travel trailer.
That is just plain
BAD customer relations.
All of the sudden, the A/C is repaired in one day. I picked up my repaired travel trailer yesterday and it appears to be a professional repair.
My backup plan was the Heartland RV dealer in Silsbee, TX, 75 miles away where they told me 2 weeks waiting list for A/C repair.
How do you make the Texas counties traveled icon? I like it!