I also forgot to say that we still can't find a switch or any wall controls for the ceiling fan in the kitchen. It is nine feet high at least. I am five-eight and there is no way I can turn it on. It is useless Sharon Hoganson
Sharon,
The fan and fan light are powered by a single circuit. That circuit has a switch in it. The switch is located in the coat closet near the front door with the other controls. It is usually marked "Ceiling Fan".
To turn the fan on, first turn the switch on in the closet to send power to the fan/light combo. Then pull the chain on the fan that controls it. If you want the light off when the fan is on, pull the chain on the light that controls it.
If you did not get chain pulls, please contact your dealer. If your chain pulls are still too high for you, your dealer may be able to lengthen them, otherwise, most hardware stores will have this chain and the connector to lengthen them for you.
If you are in need to control the fan from a wall switch, you can consult with your dealer about having a fan only circuit added to the fan with a controller in the closet. It's not something the factory does. Sorry about that.
Jim