jmgratz
Original Owners Club Member
Just wanted to give a shout out to Heartland RV and Jason in customer service. I called to let him know of my TRC 41260 transfer switch/surge guard failing. After providing him my vin and the info he requested he told me he would ship a replacement out to me under my factory warranty. 6 days later the replacement has arrived. I installed the new one and am back in business. The prompt, quick warranty service is a testiment to Heartland's outstanding customer service. This is my second time Jason has provided professional and prompt service for me. Thanks again.
P.S. To 'make do' while waiting for the replacement I wired the AC direct which meant going without surge protection. Glad it all worked out. And thanks to Jim B for his advice on how to bypass the transfer switch. I found the 'split bolts' at the local Lowe's. They did the trick and worked great. First time for using them and I will keep them in the tool kit for future emergency use.
P.S. To 'make do' while waiting for the replacement I wired the AC direct which meant going without surge protection. Glad it all worked out. And thanks to Jim B for his advice on how to bypass the transfer switch. I found the 'split bolts' at the local Lowe's. They did the trick and worked great. First time for using them and I will keep them in the tool kit for future emergency use.