Recent content by Rusty0007

So, I finally got to speak with Jim, the CS manager at Heartland. He was friendly and understanding of my issue. He agreed to replace the unit. He's also convinced that there is something wrong with the unit. He further commented on Danby stating that they are well aware of the installation that...

Re: frige in outdoor kitchen 32BUDS and other issues I have spoken to Danby. They won't replace a unit that wasn't purchased from an authorized retailer and without a receipt. Also, even if I could get by that, which I can't, they won't replace it because it is installed in a manner that its...

Thanks, me too. Of course, it hasn't been in the shop for 3 months over the fridge. This is the last of a long list. Actually, most of it is minor and should have never left the factory. There was nothing with the fridge that would have been caught on a PDI. It runs and cools. Anyway, most of...

Re: frige in outdoor kitchen 32BUDS and other issues Thanks for the reply. I agree. I also camped in over 100 degrees this summer ( part of the 3 weeks I've had the thing). Setting the thermostat, one click over, it would freeze and bust cans, one click the other way, it would be quite warm...

Re: frige in outdoor kitchen 32BUDS and other issues Thanks for the reply. As noted, I've attempted to contact Heartland in regard to this issue, to no avail. So far 4 calls and 4 messages have been left for Brandon. I have spoke to others but they refuse to take over for Brandon, which I...

So, I've had my 2012 32BUDS since the last week of April 2012. Since then, its been in the 2 different shops basically the entire time, except for less than a month. However, I haven't really been upset with Heartland during this time, even though most of these issues should have never passed QA...

Thanks for the reply Dan. It seems logical to deal with the manufacture of the appliance after the warranty period of the coach builder has expired. Of course, I'm a bit new to the RV world but I would think there are dozens if not hundreds of components that are in this coach that Heartland...

My 32 Buds has a dimple or wave in the front cap as well. Not severe but it's noticeable for sure. Not sure if its heat related or what...

Oddly, after very little use, the Danby brand fridge has gone out in the outdoor kitchen in my 2012 32 buds. The light still comes on so it's not a circuit issue. Is this something I need to take in? I'm having a pretty big issue with my service dept at the dealership and I'm currently trying to...

I would certainly agree Cliff. The Jensen touch screen system and audio are horrible at best. Frankly, I haven't even tried to play a DVD in ours yet. It's usually locked up when I try to turn it on. We've only had our 32buds for a month or so and it's been in the shop for 3 weeks. We haven't...

@Phil- sorry, re-read your post and the key word was 'replacement'. Sorry for the thick head lol. It was late, what can I say? Hehe@ The Galants- thanks so much. I'll look into the closable vents too. I plan on doing a mod this weekend that hopefully will help. But I can see why they wouldn't...

I haven't seen them in a NT but my 2010 Sunset Trail had close-able vents. They basically looked the same but had little wings you could pinch close.

Whelp, I picked my new 2012 NT 32 buds from its 3 week visit to the dealer. It's been in the shop since I got it. We haven't even camped in it yet. Of course, the most important reason for the visit was this air duct issue. The tech stated there was a " really cheesy" flimsy piece of fiber...

Well, I'm impressed. I received a pro-active call this morning first thing from the factory, a Mr. JD Adams. He was very interested in this issue. After asked some detailed questions he requested me to provide his contact info to the dealer so that he may speak to them before they start working...