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Unforchunetly not the largest electric awning that can be used is 20'. If we went to a awning over the slide out it would actually reduce the amount of usable awning space that would be available.

I have great news in that everyone is correct and we could not add the ramp door patio kit because of the 7' door on Torque. However we have just made a change on all of our Torque 5th wheels that go on line 8-5-13 and afterward to go to a 8' ramp door. So if you are still in the market for a...

Fyi the cabinet door are painted (just like most high end houses) and we have eliminated the small and narrow showers and replaced with sunken tubs (like our most popular cyclone models) w/ radius shower curtains. This added a lot of additional height and width in our showers. Being 6'2 and 260...

Re: Well, it's time to ask about the 4200 again??? I want to let everyone know it WILL NOT be at the Hershey show. That was out goal but unforchunetly we ran into some last min SNAFO's and will not be able to show there (just don't want anyone to show up expecting it) it will make it for next...

Re: Well, it's time to ask about the 4200 again??? The first proto came off VERY well we still have alot of road testing and planning for this unit, however i will spill the beans on a couple of secrets it will have the same bedroom and bathroom as the 4000CYC, it will have the best outside...

We use Hydraulic slide outs in the main living slides, and Norco (cable driven system) on the King bed slides and wardrobe slides on the upper decks. These are definitely the fastest and most reliable systems available especially when compared to the shwintech slide system that many of our...

Max capacity as a ramp door is 3,000lbs and the max capacity as a patio with the cables is 1,500lbs.

Everything is pretty visible from underneath the unit, and there isn’t a lot of wiring under the garage floor. As long as you don’t use to long of a screw you do not have to drop the tanks. The plywood is 1" thick and there is also a lot of metal framing bellow the plywood as well and the tanks...

I have heard of many customers using that system with good luck. The power management will have to be hooked up to not only the A/C but also whatever items you would shed when running all three A/C's (usually refer and water heater because they are gas and electric). However you should be able...

The 4100, 4000, 4114, and 39500 all have residential King size beds and use residential sheets and bedding. The 4000Elite and 4100King are both great floor plans and you really can’t lose going either direction. This a pretty common choice when choosing a Cyclone, it usually comes down to what...

I can assure you that the THOR acquisition has done nothing but improve our customer service. Rest assured that when you purchase a New Heartland you are getting the best product that Heartland has ever produced, as well as the best that Heartland has ever been in customer service. THOR is a...

The 390 has just had a couple of small changes in the kitchen area to increase kitchen storage. We pushed th corner pantry out a little further to give another 6" of depth in the cabinet. We also eliminated the kitchen window and put in a 14" deep cabinet that goes from the countertop to...

Sorry for the delay the proto type is being bay built in July and shooting for production in August - September. Sorry for delay but this unit requires ALOT of engineering time to complete.

We have been painting our caps the last couple of years to prevent fading

Congrats on your purchase and enjoy that 3950! Thank you for your business

The HD option consists of the vessel bowl sink, HD graphics, and silver metallic sidewalls for a different exterior look. It is mostly an exterior option that gives the look of a painted unit with-out breaking the bank. thanks, AJ

We do offer an upgrade to 7,000lbs axles if you would like, however the larger axles will not increase your carrying cappasity because the tire rating and the hitch pin are both rated for 18,000lbs. If this is something that you would like just get with your dealer and we can get it taken care...

Let me know what dealer you are working with (pm if you would like). It would take alot to convert it over, and you will also need to have a newer front cap (different profile angles) the wood color must also be in boardaux cherry (wood we currently have in stock). But I will do every thing i...

Yes both brands are built to the same quality with the same axles, walls, frames, and ext. To answer your question about which one one the President and Vice president have we actually build a company demo unit each year for not only them to use, but also for some of the others. Last year our...

Cyclone and Road Warrior are both built on the same production line and built to the same quality fit and finish. When Road Warrior was first introduced it was designed to be a price point under Cyclone with less features and amenities. However because of customer driven requests Road Warrior...

no prob, as they say happy wife = happy life

You would have to install a new countertop, or cut a larger hole for the new sink to fit into. Would prob take 2-3 hours of labor.

Congrats and welcome to the heartland family!!!! We greatly appriciate your Buisness.

If you want an hd unit with out a vessel bowl sink, just let your dealer know and we will get it taken care of at the factory as long as it is not already to far in production or scheduling.

That would be great if you could send them to aj.jones@heartlandrvs.com thanks, AJ

Sorry for late response, this is definetly improtant and i will get with my plant manager ASAP to see if there is an issue (this is the first i have ever heard anything of this). We do have aluminum tubing for the ladder to anqire into that has more than enough streingth. Not sure why the...

No sorry we do not have the tanks in the proper location for that. thanks, AJ

Congrats and thank you for staying with the heartland family. We appriciate your buisness, and enjoy your new cyclone!!!

The 4100 has just as much storage as the old 3950 it is just found in different places Kitchen storage- The 4100 has every bit of storage that the old 3950 has. The old 3950 did not have the space for a 12 cu refer or any space for a pantry next to the refrigerator. If you were to go with...

Our units are preped and wired in the bedroom, but not STD on the garage. Your best bet would be to order it with the 3 a/c's from the factory and have a power management system installed after the fact if you must run all 3 a/c's at once. Even with power management you would only be able to...

Sorry for late response, but yes if you go with the 8 cuft refer it comes with a pantry on the right side of the refer. thanks, AJ

Sorry we should have up in next couple of days, sorry for delay. You can click on the 4018 Cyclone 360 view now however and it is the same floor plan with a 7.5' longer garage, however the interior is exactly the same.

Thank you for the input and will take this information to our next product development meeting. Especially on the light switches and keys. We have also recently made the change on the units to increase the opening size for the loft area as well. FYI we rate the bed struts for the weight of...

It is an A/C only no heat pump or heat strip.

Unfortunately not, RVIA code will only allow one power source per unit (doesn't make much sense to me but standards we must live by). It could be done after the fact with a proper 50 and 30 amp service, unfortunately this is something we can not do from the factory. However it would probobly be...

Re: Opinions Wanted regarding Cyclone 4000 Elite for Full Timing No the 15k is constant the other two alternate on and off

Re: Opinions Wanted regarding Cyclone 4000 Elite for Full Timing Yes that unforchunetly does include when you are plugged in to 50amp service, because both systems are wired together. If we hooked up the system so that it can run all 3 at once the generator system would not have enough power...

No that is not correct, I will work on getting that corrected ASAP. The GVWR of that unit is 10,500lbs and the pin weight is 960lbs

Re: Opinions Wanted regarding Cyclone 4000 Elite for Full Timing If ordered with the 2nd and 3rd A/C option it comes with a transfer switch that will only allow the garage or bedroom A/C to run the same time, as the STD 15k unit in the middle of the unit. The generator does not have enough...

Most people store the bunk ladder in the loft or in the garage area. thanks, AJ