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We forgot to ask during PDI, which gas tank feeds the generator? We assume it is the rear tank, which corresponds with the tank 2 level showing about 1/2 full from the dealer putting gas in it for the PDI, where the generator ran for a few hours. Is our assumption correct? Thanks!

Link: http://www.eagles.org/dceaglecam/

Yeah we noticed the carpet folly as well. I hadn't thought about banquet table legs, that's a brilliant idea! Where did you source them from? Thanks!

We live within 15 minutes of Stone Mountain Heights (and Stone Mountain Park). I can pretty much echo what's been said. It's ok, clean enough and will do for your purposes. Hwy 78 is a bit of a pain to deal with, and if you come in from 285, you will have to find a round-about way to get in...

On our '16 RW 420, all three of our tables were strapped to the top of the bed platform (between the mattress and platform). The mattress that came with was woefully inadequate as it was, there was no hiding the bulges the 'cups' on the tables made pointing up into the mattress. It was...

Howdy, We just recently purchased a 2016 Road Warrior 420. So far everything has been great with it. We are trying to figure out the living room area TV set-up; specifically cable routing. The TV is mounted high, and to it's left are all of it's hook-up ports, jacks, etc. There is a off-air...

Get rid of them ASAP. We had a very similar thing happen, but we lost two of them within miles of one another on Father's Day this past year leaving us stranded at a gas station until we could have them replaced with GY 614's by roadside service (no Sailuns available). Our first blow out was...

In the couple of decades I've owned RV's with washer/dryers, not once have I had a leak using the standard rubber hoses. For when I've either bought or owned something approaching 7+ years of age, I run to the home improvement store of choice and get a replacement set to swap them out just...

Our experience with our residential fridge pretty much echos what others have said here (also see our ownership story post). We picked up our Bighorn from the dealer for delivery, and brought it to our local campground about 20 miles down the road from the dealer to get it ready for our first...

Hello Georgia neighbor! I would like to know if Heartland replaced your trailer for you, or did you trade out of the original on your own? I'm at an astounding amount of issues as you can see detailed in my latest ownership story post and they haven't offered me anything other than fix, fix...

34 issues, not all of which have been fully resolved and spread out over multiple claims as detailed in our ownership story.

Hopefully, maybe the last update - we took delivery of our Bighorn back to us this past Friday and did a walk-through and PDI as best we could in the freezing cold. It was at the dealer from end of September until 12 February without interruption. Everything seems fixed, however we can not...

Another update: Still at the dealer, still working on things. I sent a blind email to Jim Fenner on the 24th of November, which included the letter I had composed to the dealer and Heartland back on 24 August. Quickly after, Brandon Fish returns an email to me and gets with the other guy I...

Maybe someday. I've been calling once a week over the past 3 weeks for updates and trying to make progress again. I try not to be a pest, and I'm frankly too busy to deal with this on a daily basis. It'll continue to be a $65,000 depreciating asset, sitting and rotting at the dealership as...

Re: New guy Good luck with it!

I'm pretty lucky all of the neighbors love it, some of them have a case of the CLAP going on too, but maybe not to the extent I do. The neighbors directly on either side of us have kids, so they especially like to help, watch the whole process of set-up and then enjoy them. :cool:

We are having the same issues on our 2014 BH. Our strip is dimming, some segments are starting to fail. I engage in doing a rather modest (compared to some others) holiday lighting show on my home that are set to music and have been utilizing them for about 6 years now. At best the type of...

Yup, that. I can even call myself one on many items, that's how it should be? There's nothing wrong with it, but it can lead to blinding insensitivity too. When you invest in something, or an eco system of products there's a reason for it. I like to think it is all due to the traits a great...

Been super busy, haven't had time to re-visit here with an update or deal with the fanboi stress. Heartland finally, mostly, came through on everything but two items which are awaiting further investigation. The rear window leaking was initially declined as they tried to claim that caulking is...

Sadly I have, and the warranty coordinator and I at the dealer communicate regularly. He is who usually calls me once every week to say "Hey, nothing from Heartland, can you try to give them a call too?".

I have called them once a week over the past 3 weeks. It's been left there at the dealership for the past month, I'm not sure what you're talking about or you have been failing to read and keep up.

Per Brandon Fish, the service bay is not going to be available directly to customers this year, possibly into some time next year. They don't have the staff for it, which is why we haven't taken ours back to them. Our Bighorn has now sat at the dealer this past month with nothing done...

Re: By (Popular?) Demand - Our Ownership Story [Updated Defect List] Here we go again. It's been sitting at the dealership, checked out with items submitted to Heartland going in to the second week there. Heartland is not responding to me or the dealer.

Re: My mandatory, totally self-serving "New RV" Post!! We have been cooking on induction for over a decade, wouldn't leave home without it. Beyond magnetism, one of the important properties for induction cookware is in the layers or plies of steel running from the center-bottom of...

Re: By (Popular?) Demand - Our Ownership Story [Updated Defect List] I genuinely appreciate all of the help everyone has been giving. However, we've had 9+, now will be going on 10 months of pause going in to time sitting at the dealer to correct problems. They keep coming back, new ones...

Re: By (Popular?) Demand - Our Ownership Story [Updated Defect List] Well it's at the dealer. They have a month to get through what they can. We had a good long discussion and walk through about everything on the list. If they can't get through everything, we will have to pick it up and...

Re: By (Popular?) Demand - Our Ownership Story [Updated Defect List] Not to make you go back and read the various postings we've made in our saga, but the original tire failures left us sitting on the side of the road, it was a roadside replacement due two tire failures. No facilities to...

Re: By (Popular?) Demand - Our Ownership Story [Updated Defect List] I gave up on chasing the electrical, it's going to the dealer today to try and address a few of the top items on our list between our trips, hopefully the first three which are most concerning. So, here's a refreshed list of...

L 1 / L 2: 236 L1 / N: 118 L2 / N: 117 Checked inside main interior breaker panel, and outside at pedestal.

Here's what I have - This is between Hot and Neutral: This is between hot and ground: And I have 0v between Neutral and ground. Common theory is go after the GFCI in the bathroom, is there any final testing there I should do, or just replace it for the heck of it?

Well we really can't do that while sitting here in 90deg plus temps, with our dogs and we're basically living in this until we get home through this weekend. I don't see any other signs of an impending meltdown, if I did, we would be outta here in a heartbeat and in a hotel already. The...

This outlet is not on the GFCI line though, would that matter? It's doing it's self test ok as well. I did get a bit more adventurous and opened up the main panel while I had some time, checked the torque on all of the grounds, neutrals and hots on the breakers themselves. All good there...

Everything in the junction box under the slide looks fine, good connections at the wire nuts and dry. Should I assume the issue is possibly at an upstream outlet that this leg passes through? Any thoughts on where I should start back tracking to? If this gets messy, I may just have to leave...

Thank you for the responses. I did check all breakers, cycled them off/on just in case, also checked the GFCI, all good there. I ran out and grabbed one of those contact-less testers and stuff to replace the outlet, just in case. The outlet is hot but nothing works when plugged in to it. The...

And now we have electrical problems. The only 110v outlet in large living room slide has just mysteriously died, just like this thread and the support from the community once it was moved into the black hole of this forum so it would stop receiving so much exposure I guess. I just love me some...

Thanks for the suggestions and fix ideas! I'm going to try and stuff a gasket down across the top of the window. Our first opportunity off the trips we're currently on isn't until November to get it back into the dealer for it and the many other issues we're having. Seems like we all have a...

Does anyone have any thoughts on how to stop a water leak at the top of our frameless windows? We are on the road with it now and cannot get it in for service for a couple months. It's the largest rear window in our Big Horn 3610RE. Thanks!

I haven't heard back from Heartland on this - does anyone have any thoughts on how to stop the leak we've developed at the top of our rear window? They are frameless and there's no caulk around any of them. I'm assuming the lack of caulk is by design, this is the first coach we've had with...

Goodness me - we just had another one of the dinette chairs break. :( So now we're down to 2, one folding, one normal. The other normal one broke, so we drug out the folding on to take it's place and in two weeks...

An update - Out of the blue yesterday I received a call from Heartland. Super nice guy, who was extremely empathetic, apologetic and sincere about our experiences with Heartland to date. He reassured me that we would be taken care of, and every item they can conceivably address will be handled...