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SouthernNights - Yes, a number of the suggestions from this forum are being used in the new Landmark product. I can't release the full specifics at this point but if you look at the pictures Jim Beletti posted on the new San Antonio model you will see a number of changes to the Landmark...

Great feedback from everyone - the team at Heartland really appreciates it!! We have decided to introduce the attached as our newest Bighorn floorplan. This layout definitely gives us a different look from the other models in the Bighorn line up. The 3455RL has a similar feel to the San...

maliskasmith - according to our warranty department the awning was left open in a rain storm. Looks like the weight of the water pulled the forward awning mounting bracket down when looking at the picture on file. All awnings are tested before shipping. The awning has been replaced and no...

would you prefer the attached layout vs. the one that Jim sent (the big shower has been removed and the sink is out of the commode (similar length)?

with regard to the bedroom dresser stopping short of the closet - we did this for 2 reasons: 1. get a very large window in between the dresser and front closet (similar to San Antonio) 2. allow a bank of drawers from floor to ceiling on the doorside of the front bedroom closet that extend out...

shagan77 - we could look at your unit if you come to the factory. We no longer have a 4" gap for the bottom flip down beds for the units produced today. Did anyone sleep on the top bed when you were in Sturgis? There is no gap on that bed. can you take a picture of the holes in the floor of...

Was your unit built with a “Generator Prep’ option? Below is a few (not all) of the components for a generator. LP Generator Transfer switch Remote start LP supply line Generator pan cut out Generator riser bracket Galvanized box This is something that a qualified...

Slide toppers are something we do on a "special build" basis for retail sold orders only. This is not a written option. On the 3612 we can only put a slide topper on the main living slide as the bedroom slide runs too close to the roof line and it's not possible to add a slide topper. Hope...

excellent feedback!! thank you. We are working right now on product enhancements to the Landmark that will debut later this year. All of your suggestions will be taken into serious consideration - I'm confident the RV enthusiast will be impressed!

thanks to all for your feedback - it is greatly appreciated and really does help us make decisions here at the factory.

thanks for sharing Kathy - I passed this along to Brian Wilkins.

don't forget that Cyclone and Road Warrior have Hydraulic front landing gear and dexter EZ flex suspension - these are not available on Fuzion. In addition, Cyclone and Road Warrior have a Country Rest pillow top mattress - compare this to the Fuzion mattress and you will definitely notice a...

There should be a rectangular filler cushion for the dinette. We had a 30 day period when we started this combo dinette (on 3612 and 3812 floorplans only) where we did not send out the filler cushion. Please get me your address and interior decor and I'll have a filler cushion sent to you...

we do not have any intention of doing a front living room at this point. We have not heard enough interest at the various retail shows - we'll continue to keep on ear to the ground and react quickly if we feel the demand is there. thanks

We do not have instruction for those without the brackets from the factory. My recommendation would be to work with your local dealer as they can get into more specifics for each individual customer. thanks, Coley

The Landmarks do not a whole-house water filtration system but as Dave said they can be installed after market. thanks, Coley

Charles and Karen - I'm also surprised that you found a large price discrepancy between the Bighorn and the Montana. You might want to double check the options on each quote because the prices should be similar. Bighorn has some standard key features not found on the Montana such as laminated...

the change has definitely been made. I reconfirmed with production and I had my dates wrong - we started approx April 1.

Heartland Design (HD)!

Unfortunately, that would not be covered under warranty. We deem this as a product improvement item.

rdfagg - we have decided to make a change in the gas line location for the 3055RL. We moved to the gas line inside of the I-beam through the underbelly. This change was made about 75 days ago. As always, we appreciate the customer feedback and always strive to improve the product (both safety...

if you order this hitch from the Heartland parts department it would cost $102 before shipping

Cycloner3950 - we always have an open mind here at Heartland. That is why we continue to stay ahead of the curve and delivery the best quality/value product. We have a team that is out at shows and in front of customer every weekend gathering information. Please keep the feedback coming and...

The width of the receiver is 68 3/8" Attached is the install drawing. If you need anything else, let me know.

the 2011 model Bighorn units have factory installed brackets that allow you to add a receiver bike hitch. This can be added to your Bighorn - the part # is 50745 (Bike Hitch, Curved: Lippert) and can be ordered through our parts department. As an FYI - the bike hitch is rated for 150 lbs...

Mike is correct, we do not have plans for a factory installed self leveling system as there is not enough demand. It wouldn't make sense for us to have an option that would be ordered less than 5% of the time as you lose efficiencies out of production. aarondeere - you can have the self...

the power booster is located in the ceiling in the bedroom next to the t.v hookup above the chest of drawers. thanks

dkjones, Our delivery times for retail sold Bighorn orders are running approx 6-8 weeks. thanks!

Typically our dealers do not order Bighorn units with dual pane windows (exception is our Canadian dealers). I would say approx 10-15% of all Bighorn units built in a year get the dual pane option. This is a personal preference but in my discussion with customers at numerous RV shows across...

ihsolutions, Every day we get requests from retail customers who would like to make small modifications to their units. Heartland does our best to accommodate these requests when it is possible. If we posted every deviation from standard on a price sheet it would make for a very confusion...

Gerhdo, I just spoke with the owner of La Mesa RV. There has definitely been an error in communication. The owner agreed the Heartland does pays their warranty bills in a timely fashion and he also said the La Mesa does perform warranty work on units that were not purchased from their...

Yes, we will have 2 Heartland representatives at the Richmond show 1. Ryan Elliott with the Big Country division 2. Kary Katzenberger with the Sundance/Greystone division We will also have Bighorn product on display and Ryan and Kary can help with all questions/comments. The team at Heartland is...

Yes, we are discontinuing the 3912. New specs will be on the website within 30 days. thanks,

This unit was purchased by Stalkups RV in Wyoming. It is a 2009 3670RL that was built in August of 2008. This unit would have a laminated floor and I'm 90% certain that it does not have a laminated roof. Hope this helps with your questions. thanks!

dougw, Thank you for bringing this to our attention. We have reviewed your pictures and we have reviewed our process on the production line. We believe there was a failure of a bolt that led to the collapse of that wood shelf and your tank popping out of its support. We believe this to be...

We do not have plans to offer hydraulic landing gear in Big Country at this time.

rvn4fun, That is correct, Big Country units do not have hydraulic front landing gear. thanks, Coley

Heartland does not offer a retro fit - the best recommendation would be to call Lippert Customer Service as the Heartland Customer Service team will not have any info or knowledge on how to make this significant change. thanks!

Gzopete, I'd like to get a little more info about your experiences with your Cyclone. Could you call me at the office when you get an opportunity (574-266-3776). thanks! Coley

tmax264 - thanks for the feedback. We are working a solution for your comments. We take all the comments on the forum seriously and make improvements to the product because of people like you. thanks again, Coley