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Well, you are correct about everything being purchased from vendors and not manufactured in house. Yes, the quality starts way before Heartland begins their process. It is very upsetting for things to happen with a new coach.....By the way, I went back with Towmax tires. I feel they are as good...

Thanks everyone for the info. I did fine a Towmax dealer within 100 miles of home. He stated he sells hundreds of these tires and only knows of two failures. I did replace with the original Towmax tire at this time. I believe I will invest with a tire monitor system. Sajo

Hate to so my ignorance but will the wheels be stamped with psi rating? Sajo

Well, if Heartland or Towmax wants my blowout they are welcome to come get it. Came off of 2013 Big Country 3650, has maybe 2000 miles on the tires and proper pressure. I don't know what to put on and not have to worry. Factory tire is Towmax ST235/80R16. I WANT something dependable and worry...

alanfred I have a 2013 big country 3650 and blowout yesterday on I-65 south of Montgomery,Al. Have about 2000 miles on tires and came with Towmax Power King Radial ST235/80R 16. Am I reading this correctly and you put the Goodyears on your unit? sajo

Buy the extended warranty NOW! We have had major problems also but all has been covered under factory warranty or the extended warranty. Some of the items you speak of have also happened to our unit. Our unit is 2013 Big Country 3650 "Gold Edition" and we are finally getting to enjoy our coach...

Just an update. Had our unit in the shop for almost two weeks and they did replace a valve that controls the bedroom slide which is the first one that extends with the controls. I understand to check the valves on whichever slide that is first to extend on your coach by design. Just got it back...

Thanks for the link. I will follow up on this. I would hate to be one the interstate and look in the mirrors and find the slides out!

Thanks, I will look at closing off the valve and see if that helps. Last spring after a cold snap I was hooking up and had the slides in. As I was backing the truck under the 5 the wheel and using the remote to lift the coach the bedroom slide came out. That has only happened once. I don't know.....

You would think Dodge would have the supplies available for the repairs. I made contact Jan.6 and was told to call back Feb. 6. We are back on the road in March so I surely don't want to wait 14 weeks! Towing 7 tons, I don't want anything to break.

Good Morning All We put our 2013 Big Country 3650 in the RV barn here at home the 1st week of Dec. Twice I have found the bedroom slide out, first time about 3" and yesterday almost a foot. Also, the front jacks had lowered the coach about 6" from the setting when I "let it rest" for the winter...

We used small screws on our first coach and used plexiglass. Problem came about when a strong wind slammed the door and with no play with the screws.....cracks! This time I went to Lowes and purchased narrow weather striping and used a flathead screwdriver to insert (and hide) the striping...

Received my recall notice from Dodge and called local dealer for appointment. Was told no parts available until Feb. even though recall stated repairs starts Jan.6.... Oh well, we're home for another month anyway. Local dealer did say they had checked many and the only bad rod was on a truck...

Thanks John for your offer. What part of Alabama are y'all headed?

Well, just to add my two cents worth, we tow a 3650 Big Country Gold Edition. Tow unit is a 2012 Ram 3500 Dually, 6.7 cummins, 4x4, crew cab with the 4:10 rear. Here in the south (Al) seldom do I use tow mode unless in town and need the exhaust brake. We did go to Oklahoma last spring and used...

Thank you... We have had several TT's but this is our first 5er. This spring we traveled over 2000 miles and some of the roads were not kind. We live in central Ala. and next spring we're heading to California and then north. Must have a smoother ride this time.

Fantastic......Have a 2012 Dodge Dulley 3500. We're heading Gulf Shores, Al. for Thanksgiving pulling a 3650 Big Country. I'm calling the local Dodge dealer tomorrow morning and hopefully they will help before we head south. sajo

5th Airborne......is that the same as Fifth Gear? I have seen a few units that have shocks located in the front of the pin box. Do all of the brands have the inflatable tube and do they all have the shock? Which is best?

Thanks Dave I'm sure others will give feedback. I will put up TrailAir and look at them.

Morning Everyone, We have a 2013 Big Country 3650 Gold Edition. We tow with a 2012 Dodge 3500 Crew Cab 4x4 with Cumings 6.7 and 410 ratio diff. Now for the question. We want to replace the standard pin box with something that is less "beat us up" ride. Mor/Ryde, Fifth Gear, Trail air....I really...

Hello JoEllen... We also didn't have the lamp switch but only on the remote. We have the 2013 Big Country 3650 with the gold package but have a space in the panel box for a switch. We're having a switch installed this week. How do you like your coach? Any problems other than small fixes? Sajo

Re: Free Camping ??? Thanks for the replies and we agree.... nothing is free! We will stick with what we have learned over the years and "pay" for our selected sites. sajo

Has anyone had any dealings with Ocean Canyon Properties? When we purchased our coach there was a package for free camping at one of the locations around the country. You have to visit and "tour" the grounds to activate the package. It sounds good (maybe too good). I was wondering if anyone...

Thanks Dave for that info on Bob. I was not aware. Still, we're disappointed with the entertainment area. sajo

Good Morning Bob We just purchased a 2103 Big Country 3650 and we love the coach. But, why in the world would Heartland send a completed unit to a customer without having some type of quality check for the entertainment center? I retired from an ISO certified company with very precise QC...

We had a problem with the light going out when adjusting for reading or not turning on at all. Had the entire lamp replaced and all is well. Contact your dealer and see if the will UPS the lamp and you return the bad one if this is warranty. Sweet talk with loads of sugar may work and save some...

I know you're both proud of that new coach as we are ours. We had a problem with the overhead cabinet doors coming loose from the hinge and liquid nail does the trick. Having looked at the 3690 I know where your talking about but I don't know whats behind the panel. We're headed to Foley, Al...

As my Daddy would say "have fun kids". Hope to meet up with ya'll one day. Keep us in touch.. Sajo

Thanks to all for the replies. That fuel mileage is something to consider. Love my cummings.....but the ford is a sharp ride!!

Thanks Jon and Patti We are also looking at the F-350 and have located a King Ranch 4X4 that really looks good. How is the 6.4L on fuel mileage? I want to be sure this will carry everything. GVWR 12,200. I don't have any other info at this time but waiting on call.

Eric and Alice We also looked at the 3690 and really liked it but after sleeping on it we went for the 3650. It was coming off of the assembly line and we bought it "unseen". No regrets on that part but we have had issues with the overhead cabinet doors pulling loose from the left hinge...

That's right!! We'll just stay parked here at home until we can find a dually... sajo

Have a 2013 Big Country 3650 with a large wall mounted T.V that only shows 480i on cable. I can raise my antenna and have 1080i and a great picture. In my old rig with a smaller T.V. it was all 1080i. Can anyone tell me what I need to do to correct this problem? sajo

Well, reading all of this I may be beating a dead horse but we have a 2007 dodge 2500 H/D with cummings 6.7 engine. We "were" pulling a new 2013 Big Country 3650 until last week. Trucks GVWR is 9000lbs. We are 318 lbs. over and I will not pull knowing we're over weight. Dodge handles the rig...

Re: cabinet doors hinges It will carry the load very well. We just returned from Lookout Mountain last week without any problems. This was before I found out we were a little over. I guess it's the legal issue. I don't want to get in trouble....We are looking at a dually and will do much...

Re: cabinet doors hinges We have camped a total of 12 nights in our 2013 Big Country 3650 RL and so far have had two overhead doors to pull from the hinges. Now that we are back home in Central Alabama we'll correct the problem with the doors and may try liquid nail and reinsert the plastic...

Hi to all Great trip to Desota State Park, Al and no problems climbing Lookout Mountain. This rig pulls so easy and true. Heading to Gulf Shores, Al mid June but may try to camp at Wind Creek State Park near Alexander City, Al. next weekend. This is the largest state owned park (615 sites) in...

Hello Alice Sarah and I just purchased our 2013 Big Country 3650 about 3 weeks ago. As far as a brochure of makes,models and options you should be able to download from the Heartland web site or visit your nearest dealer. We purchased the "Gold Edition" with all options except W/D. Look at RV...

Well, here we go again! We tow with a 2500 Dodge, 6 speed trans, 6.7 cummins and tow a 2013 Big Country 3650 that we just purchased. Dry weight of the rv was 12,900 and I added wife, dog, me, and 37 gal. fuel. I did add a set of timbrens to support the rear suspension. We left Foley,Al. and once...

Hey Everyone We made it home just fine without any problems. Yes John, the pucker factor didn't last long although that is one long sucker! Rockerdude, it's sooooo nice!! You're gonna love it! We're leaving Sunday for a week at Desota State Park, Al. and this will be the first real test on...