Thanks for the input.
When we were looking at the literature, it was March. All we could find was 2012 information, but all these dealers were trying to sell us a 2013. We ordered a 2013 and I'm praying that they didn't change anything that I loved about the 2012. Most specifically, the space around the bed. That's nonnegotiable in my opinion. And when we asked about the important details, we sort of got a pat on the head.
For what it's worth, if a next year model is available I think it's important to update the literature immediately and make it available immediately. Not an easy task. I'm in marketing, I get it. But it would sooth new buyers to know exactly what they're getting. So many of these units are purchased sight unseen. Prompt updates and complete information re: what's new, would go a long way in my comfort level with buying a product this expensive.
When we were shopping, the Heartland website didn't even have photos of certain models! Yet I can go on zappos.com and see no less than five photos and a video of a purse.
Just some food for thought. We did appreciate the literature (tags and stickers) in the heartland RVs we saw. Really highlighted the selling features.
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