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    Ugh just don't know what to do

    Hi Gaffar our repair person had to keep calling to check on the status they eventually sent us a tracking number for the parts to be overnighted. We watched the tracking number for a few days and the package never moved from the factory. Finally I called, they never sent it because they didn't...
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    Ugh just don't know what to do

    Thanks djknick I'll try that. JohnDar I spoke with the customer service manager, when I asked to speak to his boss he said he was the boss...I guess he doesn't report to anyone, must be nice.
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    Ugh just don't know what to do

    Im back guys! The RV is only 3 months old, I don't understand all these problems! So we finally got some vacation time and travelled to some National Parks for two weeks, not only did we have another hydraulic line bust due to poor crimping but the bottom left slide roller to the bedroom slide...
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    Serious Leak in the Underbelly

    Yes, well since the last time we opened the underneath we drove it for 3-4 hrs one of them in the rain. That was about 1 month ago.
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    Serious Leak in the Underbelly

    Hey Guys......today we were inspecting the underbelly of our 4 month old Big Country and saw that the corrugated panel board was sagging down. I pushed up on the lower portion and over a gallon of water started pouring out everywhere, on both sides. On every low spot from the front door steps to...
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    Not the quality and service we were expecting

    Wow hunter11 that's a huge list of serious problems, especially for a landmark. I am surprised you are still able to stay so positive, good for you.
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    Not the quality and service we were expecting

    We had a PDI which is when we noticed the problems the first time. We have the 3450ts and I gave up on my dealer so I have been using a local RV repair person that does warranty work. He is great and we both call heartland often for status updates. They keep changing shipping date and saying it...
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    Not the quality and service we were expecting

    So we custom ordered our Big Country at the end of 2014. They gave us a date for pick up but of course when we get a week out they push it back....3 times. Finally we pick it up, on our way to sign final paperwork we notice all our hydraulic lines are about to explode...another delay. We finally...
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    Slides in or out when auto leveling?

    Ok so we have had multiple people give us opposing answers for this question and would like your input. On our 2015 Big Country we have the 6 point auto leveling and have been told to put the slides out first and then level. Others say level first before putting out the slides. Which is it? Is...
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    no anode rod in my 2015 big country

    I think some of you guys should start a business doing walkthroughs for dealers
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    no anode rod in my 2015 big country

    It is an Atwood. We had a much better guy today to do the walk thru he explained everything in detail.
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    No water lines underneath my Big Country

    Its a 2015 big horn and we talked to him and there weren't any on his either. It was our friends jayco we mixed up the two underbellies! Thanks for all your help everyone, we noticed a problem with the hydraulic leveling lines during our walk thru yesterday so hopefully they will have everything...
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    no anode rod in my 2015 big country

    was at the dealer today to pick up my new 2015 big country 3450t. we did the pdi and I was looking at the water heater and there was no anode rod for the water heater just a plastic cover where the rod should be. i don't think it has the suburban water heater. should it have a anode rod or not?
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    No water lines underneath my Big Country

    Hey guys, So we finally got to do our walk through of our Big Country, and we are taking it home tomorrow. My brothers Big Horn has three water lines with valves hanging down through the underbelly of his fifth wheel. One line is fresh water tank drain, and the other two are low point hot and...
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    RV insurance

    Oregon camper is that full coverage for full timing? I assume its for the state of Oregon?
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    RV insurance

    Thanks guys so far we've been quoted in the $800's I'm wondering why that is. We will check with Good Sam
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    RV insurance

    Who do you guys use for insurance on your fifth wheel. What is a normal price for a brand new 5th wheel for 12 months?
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    Should we get our washer and dryer separate?

    Thanks everyone. So is it a lot cheaper to buy the washer and dryers online or from another source rather than from the dealer?
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    Should we get our washer and dryer separate?

    We are buying a Bighorn and it comes prepped for the stackable washer/dryer. The dealer has 2 or 3 options that are whirlpool and splendid but the prices seem kinda high. Should we look around and purchase it separately? If so any recommendations on models and places to buy? Thanks!
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    Jeff Couch's RV Nation

    Thanks guys! Looks like we are probably ordering from Chesapeake RV solutions the do seem to have great service and competitive pricing. Unfortunately we haven't been able to find the floor plan we want with our top 4 must have options and the custom prices are about the same as lot prices.
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    Jeff Couch's RV Nation

    Thanks guys for the advice we will make sure to get a very thorough PDI.
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    Jeff Couch's RV Nation

    Looking to get our first RV soon. We have decided to do custom to make sure it includes all the options we want. Found a great price through Jeff Couch's RV Nation. Has anyone used them and had either good or bad experience?
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    Looking at different Heartland models

    Hello there, We are looking to start full-timing in January 2015 and are about ready to purchase our first Fifth Wheel. We have it narrowed down to a few different options that we will be able to compare in person at the Hershey, PA show. One of those is the Gateway, they have a new floorplan...
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