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First, I want to send a sincere THANK YOU to all of the volunteers who worked the Tampa RV Super Show for Heartland in 3 different displays! You efforts go a long way to helping Heartland sell additional RVs at the show. Actual product owners in our display is a game changer and sets Heartland...

Hello, Please call our service/parts department at 877-262-8032 and ask for a parts representative. We can get this air mattress for your sofa through our vendor. best regards, Coley Brady

Dan is correct - we have been using the G rated Sailun tires in Bighorn and Big Country since April 2014. Landmark has been on the G rated tires for a very long time. Our Cyclone/Road Warrior/Torque 5th wheels/Edge products all switched to Sailun G tires in February 2015...

Re: Congratulations! congrats Wmnmy - the 3270RS is a HOT floorplan right now. Selling like crazy across the country!

Steve and Mary - great story! that makes us feel good here at Heartland. Thanks for sharing!!

Agree with you Jim!

Thanks for the feedback Dan - much appreciated. The new 18 cu ft Norcold RV refrigerator is not way more expensive than our current residential option - they would be approx the same cost when you consider battery and inverter (not to mention generator if you order that as well). The problem we...

Hi Dan, Could you please elaborate? Just trying to learn more because a larger 18 cubic foot RV refer (built for the rigors of the road) seems like the way to go. No extra batteries, no inverter, no generator needed.... It could also be easier from the warranty side dealing with a component...

Dan, I was in Austin this weekend to work the RV show - Heartland had an excellent show! Over 20 units sold at the end of the day Saturday and I expect we will have a total of 30 for the show by the end of the day today. Best, coley

I think Dan brings up some good points regarding the reason Heartland does forced options. These forced options are technically standard equipment. The reason we call them out as "forced" is because these are unique features that we really want to "call out" so the retail customer knows they...

thanks Kathy and all who responded here! It's awesome so see such support from actual Heartland product owners - we take great pride in taking care of our customers:o

Hi, thanks for the info on the St. Louis RV show. Heartland tries to get as many units as possible represented in each show across North America. It is our goal to have every brand represented! However, in some cases we do not have a brand on display in a particular show because we don't have a...

The slideroom height on the 3260 for the off door side slide is 7' and the slideroom height on the 3160 door side slide is 7'. the CCC of these units is the difference between the Gross Vehicle Weight Rating of 14,000 and the dry weight of the unit. Each unit is individually weighted but the...

Thanks to all for your feedback! General response has not been so great on the entrance door in the slideroom. We will still consider this concept on a floorplan that is unique to Heartland and we would like to get even more feedback from you after this is complete. Stay tuned and thanks again...

yes, We are planning to offer the residential refrigerator in a 2-3 floorplans for both the Bighorn and Big Country product lines. The target timing for this is August 1. thanks, Coley

Karen - thanks for sharing your idea on a new floorplan! This is something we will consider for future product development. The team at Heartland is busy working on a new Big Country floorplan - the 3070RE. I feel that the RV enthusiast will be very excited about this new layout - it...

congrats to Ken and Kathy! Heartland RV is extremely fortunate to have you as product owners!!!

the Sequoia will not be at the Dallas show. Explore USA RV (our Landmark dealer) is really focusing on the Key Largo and San Antonio models - they just made a large purchase for all their locations of these 2 floorplans. As for the new Bighorn exterior - you should see that in Dallas! best, Coley

Heartland will have all product lines on display in Dallas RV show from high end Landmark, Bighorn, Big Country 5th wheels to lower travel trailer price points such as North Trail, Prowler and Trail Runner. We will also have toyhaulers on display! If you need any addition info about this show...

Yes the 3800 can now be ordered with the big 12 cu ft fridge!

we have the North Trail 30REDD with the wardrobe slide. Check out that floorplan. thanks!

amburjoe - I want you to know that Heartland always stands behind our products. I'm definitely disappointed to hear about your issues with this new Prowler unit. Please get me the VIN and the dealer for your Prowler unit so we can quickly react. I apologize for the inconvenience and I look...

see below and feel free to call me at 574-266-3776 if you need additional info. thanks, Coley

Kurt - see below in RED. Please reply with any questions. thanks! Coley Not sure where to post this as it is a cross brand comparison of two similar Heartland products. Trying here first, but moderators may decide to move to Ask The Factory... I am struggling to understand what is...

Hi Alice, Please give me a call today at 574-266-3776 and I will get you a firm answer on your delivery date. I'm excited to hear that you have a Big Country on order! best regards, Coley

I feel Jim has accurately described the situation regarding "special builds". We are all about open discussion and dialogue here at Heartland so feel free to contact us directly if there is something special you would like to request on your unit. From the very beginning we have always done...

Clark and Robin - I'm excited to hear about your Bighorn purchase! Welcome to the Bighorn community. best regards, Coley

Hi Astepatatime, the plan at this point is for Camping World of Calera to handle the Road Warrior product line along with Cyclone. We anticipate that product will be on the ground in April/May. Hope this helps with your questions and good luck in your product search (I hope you decide on a...

Hi Jeff, the Heartland team is also disappointed that there are not more Heartland units in the Novi show. We pushed our dealer (National RV Detroit) to take in Landmark product but they wanted to show more entry level units as they were tight on space. There are 3 North Trail units on display...

Elidh, Heartland is no longer producing the Edge product (we stopped at the end of July 2011). We are, however, introducing a new brand (WILDERNESS) product that will have the top 4 selling Edge floorplans in the line up. See the attached documents for more information. WILDERNESS will not...

the Yetti package is only available on the Landmark units however, we have added this as a special a couple times to Bighorn and Big Country retail ordered units - cost $950. You will specifically need to request this with your dealer if you want it added. hope this helps with your question...

While the wheel may match up to the bolt pattern, the tire being a different size can cause uneven weight distribution throughout the suspension and likely does not have the same weight rating. I would not recommend doing this unless it was an emergency. Hope this helps with your questions...

First, I want to apologize for your inconvenience! Heartland will work quickly to resolve any issues with your unit. See below for an update from the Heartland Part Manager: They have two parts orders in the system, the first order was placed to us on the 13th which was a Friday, we put it...

Hoefler is correct - check your water heater by pass and make sure it is not partially open. The water pump with get loud when it is out of water or sucking air. Hope this helps!

FYI in response to Birchwood's post regarding mattress: Landmark, Bighorn and Big Country upgraded the bedroom mattress to a "comfort sleep" memory foam, pillow-top mattress. This started for production units 1/1/10 and later. Retail owners have been quite satisfied with this mattress since we...

Hi SoCal69, yes, those are some of the items we removed but we added new features into the unit such as a higher end style of furniture, light board in U-Shape dinette slide with larger windows, towel hanger rod in bathroom, cherry wood refer fronts, light under awning, etc. We are always...

the plan is to have the new Key Largo in Tampa later this month - we'll keep you posted if that changes...

Doug - the new Titanium should be on the website around January 1. We won't be in production of this new floorplan until Feb. 1. Hope this helps with your question!

we ran the proto 3455RL last week. Hopefully, we can get pictures posted by the end of the week.

Our lead engineer will not let us offer disc breaks and we do not have plans to offer the water manifold in the Landmarks.....