help!

Hi y’all, First and foremost, I did not really read through anyone else’s posts, I just figured I would start my own, and hope that some people are able to help me better understand how things work and so on, so if my questions or concerns have already been answered elsewhere I do apologize and...

hello! We recently(last wednesday) purchased a new to us Sundance. Our rear slide out metal track is catching the flooring and tearing it. I noticed there are what looks like adjustment brackets on the outside of the slide. Can we adjust the slide this way? Also, do we adjust it with the slide...

The back and sides of our 2011 Elkridge are bubbling out, severely. Unit stored inside, weather not a factor. Our unit had a nail in hot water tank from factory, no shock absorbers to hold open cabinets, the list of poor workmanship is too long to list. No answer from Heartland. I have sent...

My husband and I are looking to purchase an RV for year-round use. Has anyone stayed in a Heartland Sundance 3300CK (or something similar) full time in colder temperatures? How does it hold up? Any problems with water freezing, excessive use of propane, etc? Thanks in advance!

Hello. I'm relatively new to owning a TT. I've purchased a 2012 North Trail Calibur 29Buds. We have two TV's in the trailer and i need some advise and information on how to go about the installation. First, can you help me confirm the hardware i'll need to purchase? I have DirecTV receivers...

Purchased a new 2010 3210 Cyclone on 8/6/2011 in Fresno CA. We could not pick up the unit until a few weeks later due to generator problems and PDI work. On the day of pickup, I noticed that the tires had weather cracking and brought it to the attention of the person doing the walk through...

Howdy All, We are camping in Williams and it is very cold. We ran the furnace all night it is warm enough inside to run around in your skivvies. The furnace is set to 68-70+ and still our fresh water tank has froze now what do we do. The pump just runs and runs and we have no water. The temp...

We are picking up our FIRST RV - a 3950 - the first week in November!! :D But since this is our First RV we'd really value any advice on what we should take with us. We are planning to overnight at the Elkhart Campground (no generator yet) in our new unit after completing the PDI just to make...

Well we just had our first cold snap here in N. GA and the old furnace ain't work'n. We turned it on Saturday night it worked fine but sometime during the night it quit. Next morning we tried it again only the blower runs and no heat and can't seem to hear the igniter clicking. So, I removed the...

Set up camp last night, after the city water connection was on for about 30 minutes water began dripping from underneath the trailer. It has been back to the dealer twice for the same issue. They first fixed the outside shower, then replaced the pump, I am not taking it back there again. We are...

We have a 2008 BH that originally had a Olevia TV that died in March of 08 and Heartland replaced it with a 26" Jensen in April of 08. Now we were sitting there watching the news this morning and the sound went away (picture is still there) and now all you hear is a constant "ticking" noise...

Hello everyone, just purchased a 08 3912 Cyclone and loving it so far. I cant get my ipod to play inside. It plays outside no problem. I plug it into the usb port on the Clarion Deck and go to the usb mode and I get no sound. Any advise what I am doing wrong? TV and dvd sound to the speakers is...

We're camping in farmington PA, just outside of Uniontown PA on Rt 40. Our truck blew the turbo and had to be towed to Bedford PA. I found a good samaritan who towed my f'ver to the campground we are staying at. The campground said I could leave the trailer here on the storage lot until I can...

I have an '08 F-350 King Ranch long bed truck. When I went to pick up our new RV today and have our hitch installed. I was told that they could not put a king pin hitch in our truck and that they would have to use the already installed gooseneck hitch.(installed by the previous owners of the...

We purchased our new 2009 Big Country 3250 in late January and just the past few weeks have finally been able to try it out! We have had to deal with several leaks but still have one yet to go. This leak occurs "somewhere" behind a wall that we can't see or get to when we hook up to flush the...

We purchased our new 2009 Big Country 3250 in late January and just the past few weeks have finally been able to try it out! We have had to deal with several leaks but still have one yet to go. This leak occurs "somewhere" behind a wall that we can't see or get to when we hook up to flush the...

We are thinking about heading to Mt Rushmore over memorial day weekend(Thank you to all that have served this great nation!) We are looking for a campsite that is kid friendly close to all the attractions and a bonus would be UTV Friendly as far as close to trails etc, and the double bonus...

Hello, I can't seem to find the manual crank for the master bed slideout. I looked in the storage compartment. Maybe it's hidden by all the stuff in that front compartment.

Below are some screen images of the membership application form, the payment form and the emails you may receive when you join and pay. This HELP document will be cleaned up and added to over time.

Does anyone know where we can get an electrical schematic for our Sundance 265rk XLT? We are having problems with the electric ignition on the stove. Thanks for your input!!! Janine :)