Welcome to the Gateway owners club!! My wife and i looked at so many different makes, models layouts we couldn't remember what had what, after the third go round we had a short list and ended up buying the 2014 Gateway 3500RE in October 2013, so far we have had a few issues but nothing that has stopped us from using the fw, it is an amazing rv, Heartland is incredible to work with if your dealer is not able to help you, and the people on this forum are full of knowledge, we have stayed in sub zero temps, 110 degree temps and have been comfortable in everything in between, Enjoy and safe travels!!!