2018 Sundance TT from LaMesa RV, Davis, CA

Eric3M

Member
[h=2]ew Sundance XLT 281DB, T. T.[/h]
Took delivery of this 2018 trailer on 8/11/17 from LaMesa RV in Davis, CA 10 days after promised. Took it to our favorite RV park in Truckee, CA. Went through trailer and made a punch list of items that needed attention: Outside frig not working, HOLE in side of TT due to mounting screw from shower assist handle installed, power awning not working correctly, many pieces of molding either not attached or not mounted correctly, power outlet not working, light strip in cabinet hanging down, shower wall buckling and not attached to wall and tv on swivel wall not mounted correctly and couldn’t slide bedroom door open when tv was swiveled to bedroom (safety issue).

We have had many problems with both the TT and our dealer, LaMesa. We had an appointment to take it back for body work and to take care of punch list. They kept our TT for four weeks to get things done. This experience has been a nightmare. It is like there is no QC at the factory, not to mention the dealer.

Anybody else experiencing problems like this with a Heartland product? Sorry for the rant, just very frustrated.​
 

RamblinFever

Active Member
We bought a Viewfinder from LaMesa in Quartzsite January 2014. Later we had to take it to Davis and they had it three months before we got it back. Now I'm in the process of backing out of a deal since the new 5th we were buying has floor problems and may take some time to fix. Looking for something closer to our 27RLSS floorplan.


ew Sundance XLT 281DB, T. T.

Took delivery of this 2018 trailer on 8/11/17 from LaMesa RV in Davis, CA 10 days after promised. Took it to our favorite RV park in Truckee, CA. Went through trailer and made a punch list of items that needed attention: Outside frig not working, HOLE in side of TT due to mounting screw from shower assist handle installed, power awning not working correctly, many pieces of molding either not attached or not mounted correctly, power outlet not working, light strip in cabinet hanging down, shower wall buckling and not attached to wall and tv on swivel wall not mounted correctly and couldn’t slide bedroom door open when tv was swiveled to bedroom (safety issue).

We have had many problems with both the TT and our dealer, LaMesa. We had an appointment to take it back for body work and to take care of punch list. They kept our TT for four weeks to get things done. This experience has been a nightmare. It is like there is no QC at the factory, not to mention the dealer.

Anybody else experiencing problems like this with a Heartland product? Sorry for the rant, just very frustrated.​
 
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