Wow; that's great to know. Glad the company took care of them. It seems that Heartland usually does the right thing and I really admire that.
As a side note, I really love this forum! Seriously.
I love seeing the good and the bad so that I can make a decision for myself. I love that Heartland WANTS to hear about the bad!! That's saying A LOT!!!.
And I love that it is not censored -- that is what makes it so great. If it was heavily moderated and censored I wouldn't feel like I was getting straight information, but just one side of the "story". And I probably wouldn't be here. This forum has contributed greatly to my decision to buy a Heartland product. I think it is paying BIG dividends to the company in ways that can't be measured.
-Nathan