I never told them I didnt do something incorrectly upfront. I know you think, I am being unreasonable. I did not recieve any paperwork on this hitch when it was installed at the dealer. And the dealer had a service tech show me how to hitch and use it, the day of my PDI. So obviously I didnt realize you could do it wrong. So sure, I am am the village idiot, but to design the thing to self destruct like that? Again the guy at reese knew exactly what had happened before I even finished telling him what was wrong. So I know I am not the only one to have this issue.
The curt design can not, or will not allow the same type of mis-alignment ever.
The reason I wasn't thrilled with reeses response was that everyone at the local trailer center, couldn't fathom the design of the hitch to allow any issue's like this. They deal with alot of contractors who abuse the equipment daily with poor maintenace, and over loading, and yes operator error. And again they were astonished this reese design allowed this issue, which rendered it not useable. Plus this reese hitch I have, has no springs holding it in the forward position.