I have a 2016 3685RL. Recently I had occasion to remove the cover over the pin box. The printed rating on the pin box is 15,500 lbs. My trailer GVWR is 16,000 lbs. Should I be concerned about this?
Sounds like this is under control but would like to know if a call was made to factory and their reply. As far as bolt torque, these nuts should be checked periodically, especially when new. They will require re-torquing until they settle in. Mine was over two years and re-torqing several times before they were all staying at proper torque. Same for your wheels and axle U-bolts.. Keeping these at proper setting can prevent issues later.LIPP1621 15,000, no HD. This is our second Bighorn in three years. Love the quality of both of our Bighorns. Quality control is a whole different thing though. Loose parts (electrical, cable connections, etc), disconnected parts (heater vents), missing parts (6 parts missing on refrigerator alone). Now, wrong parts. With the pin box cover off I checked torque on bolts. All 10 bolts were torqued to 50-55 lbs. I believe Heartland is no different than any other manufacturer and better than most in quality control. I truly don't get too worked up about it. I just fix it and go on. This last weekend a hydraulic hose blew off a fitting. I got a new hose made and moved on. Heartland will probably reimburse. But if they don't, it was only $30. The pin box will be replace with a Reese Airborne Sidewinder. //heartlandowners.org/attachment.php?attachmentid=37979&stc=1
It would be nice to hear something from the factory.....
Dan...Third party pin box?? I suggest maybe you go read post #1
I did call Heartland. The pin boxes do come already installed on the frame from Lippert. Lippert sent me pictures of the mounting bracket (the pieces that are welded to the frame) that the pin box is bolted to. According to Lippert I had correct mounting bracket and the proper pin box (1621HD). They said they put the wrong sticker on the pin box. Could be I suppose. Case closed by Heartland and Lippert. My solution was to put a different pin box on the trailer. Just made me feel more comfortable. As far as bolt torque. The bolts can't be retorqued with the pin box cover on, and it is siliconed on, so not meant to be removed easily.
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