ATF: Cyclone - 2011 Cyclone 300c TV removal

[BGold]

Remove main room TV for winter, maintenance, etc.
OK. I'm stumped.
Contacted selling dealer (ZERO HELP).
Read every post I could find regarding RV TV removal.
Contacted Heartland customer service, STILL can't figure out how to remove the TV. Heartland rep says "remove the pull off style above TV". I explain there is no such thing on my unit, but it does have a hole with a plastic cap on overhang (by door) shelf under TV and another hole evenly space behind the switch panel. Rep then tells me "use long T handle Allen wrench (didn't know size) from underneath to loosen set screws.
DeWalt ratcheting T handle set doesn't reach anything. Can't see anything.

VERY UNHAPPY. About to rip the thing off the wall and rebuilt myself, A replacement TV and PROPER wall mount would probably cost less than a mental breakdown.

Why on Earth would Heartland use such a difficult mounting system???

Any and all HELP will be greatly appreciated. Thanks, Bob

 

[danemayer]

Hi Bob,

Here's another thread on this subject. See post #11.

 

[BGold]

Hi guys,
Thanks for the reply. I checked the thread and that's not it. Mine has screws in the backing board top and bottom with no angle, no space between the backing board and bottom shelf or ceiling.

At least Heartland seems to have realized the TV mount system used in Feb 2011 production was a bad idea and changed it.

Thanks again.

Bob