We worked three dealers and got the lowest price from RV Capitol, however, we purchased from our Florida dealer, Lazydays RV. When I calculated my cost to drive to Indiana to get it, the local deal was best. Of course, Lazydays knew I was shopping, hence their decent price. As far as service, I haven't had to take it in - any of my issues were worked out with Heartland and I did the work myself. I suggest shopping, factory order exactly what you want, then order from the best dealer.