Hello. Our heartland freezer is having problems with ice building up. The problem is only on the left side of the freezer if you're standing in front of it. Both the left and right side freezer doors have a slight gap that can be seen in the following video when you wiggle the doors by hand and they are closed/latched. When closed, the fridge doors can not be moved to expose the gap between the door seal and the fridge. Can you please help me diagnose and repair this issue? Maybe the door gap has nothing to do with ice build-up.
https://www.youtube.com/watch?v=c3TzSEMN654
Thank you,
Judy
https://www.youtube.com/watch?v=c3TzSEMN654
Thank you,
Judy