Keith - Tom doesn't get notifications to this sub-forum so he will not see your wish. Consider giving Tom or even Ron a phone call to request this investigation.
Keith,
When the mobile RV repair serviced your unit did they have to drop the coroplast and if so was it wet? When my unit had a over flow leak Heartland also replaced the wet bat insulation.
Jim
Heartland Customer Service To The Rescue - again!!
I got a call on Monday from Heartland Customer Service (not sure who told them) telling me not to wait to get this problem fixed. They authorized me to contact a mobile RV service to come out, drop the belly covering and "find & fix the problem." Sure made me feel good to know they either read the forum or at least keep track of posts. Anyway, it took two techs several hours but they finally found the problem -- a kink in the flush line. Cut out the kink, spliced in a new section of line, and bingo, black tank flush now works. I know folks have complained about customer service, but I have always found them to be very helpful and willing to do what needs to be done to correct problems.
I still don't have an explanation as to why I have two flush intakes with one having no hose connected to it, but at least I have the flush line I need. I'll worry about answers to the other intake later.
THANKS HEARTLAND CUSTOMER SERVICE!!
Just out of curiosity, after they found the kink and you were able to flush, did you notice any residual pressure on the flush line after you turn off the water? Ever since it was new when I flush the tank on our BH, there is a little residual pressure on the hose remaining after I turn off the water. While the water is running I hear the water running into the tank, and can see a significant amount coming out of the drain.
Keith, do you have the half bath downstairs or the office option? If you have the 1/2 bath you probably have 2 black tanks and you should have 2 black tank drain valves, If you have the office option in place of the 1/2 bath then I would think you only have the one black tank. This is just my guess.
Jim M
Jim, we have the office option, not the 1/2 bath. I think there is only one black water tank because there is only one black tank drain valve, but I'm not positive.
Sounds like everyone is on the right track here. Maybe we make the UDCs up special by floor plan when there are differences. And the Newport usually is ordered with the 1/2 bath. I wish we would have put a plug in that hole or a blank plate over it. I'll get with Tom Montague to see what we are doing going forward.