Re: ATF: Bighorn - Bulging Black tanks
Hi Jim and Colleen,
Sorry to hear you are having some issues with your new Bighorn.
With regard to the bulging black tank vs the tank monitors, these issues may or may not be linked. What I mean by that is, tank level indicators are not known for being super accurate, especially those in the black tank. Debris gets on the sensors and fouls them. So, it's entirely possible that you have achieved a full emptying and the sensors are just fouled.
The tank bulging needs to be looked at. If working on RVs is not your thing, you should get this back to Crossroads RV to have them look at it. Or another Heartland dealer if you have one that is closer to your current position. They will need to remove the black coruplast material (underbelly) to do an inspection. If the tank has broken free from its moorings, the dealership will work with the factory on a fix for it.
Before you take it in, you may want to get under the RV yourself and push up with your hands in that area to see if there is give in the underbelly material or give in the tank itself. If you can push up on the underbelly, then feel the tank, yet the tank will not budge, you may not have a tank issue at all, just some sagging coruplast. In that scenario, camping should be able to be continued until you can make a more convenient appointment with your dealer.
If however, there is give in the tank, where you can easily lift the tank itself, then it sounds more serious and should be examined right away, before traveling with anything in the tank for sure.
Best of luck.
Jim