Miltp920
Well-known member
This could happen on any brand. When we smelled the burning plastic, it was strongest under the sink. I felt the plastic box covering the heating element wires and it was thermally hot. I had already killed the power at the breaker. The pics show what I found. I believe this was a loose wire nut connection that took 2 years to show itself. When i tried to loosen the white wire nut, it was very loose, i expected to feel some resistance when turning it off, there was none. Also when I disconnected the white wire to the heating element, the black one fell out of the connector still on the heating element screw. See last pic. that may have been loose from factory. Maybe that loose connection caused heating on the black wire back at the wire nut. The one black wire melted to the back of the plastic box. It does have exposed wire, It almost looks shaved, but I did pull it away from the black plastic box, and it could have exposed the wire then. All I know is this should NOT happen. IF you smell something like burning plastic under your sink, kill the power to the hot water heater and investigate. SCAREY