budmanrebel
Member
April 17, 2013Dometic is commited to providing a quality product for the enjoyment of our customers. We go to great lengths to thoroughly testour products. In our on-going testing process we have discovered a potential condition related to 9100 POWER AWNINGS,WEATHERPRO AWNINGS AND MOTOR SERVICE KITS (complete awnings and/or parts/accessories, included). This potentialcondition affects ONLY product manufactured between February 13, 2013, [306XXXXX serial #] through April 9, 2013, 314XXXXXserial #]. The awning serial # appears on a label on the right underside of the fabric and on the roller tube. The Motor Service Kit’sserial # appears on the end cap of the shipping tube.
If this motor damage occurs it is possible that the awning can unfurl unexpectedly, either while the coach is at restor while in transit.
Luckily ours failed while we were parked and I was able to zip-tie it shut so we could go home. I found out about this doing a Google search to see how much a new motor would cost. We have never received notice from either Heartland or the dealer we purchased from about this.
If this motor damage occurs it is possible that the awning can unfurl unexpectedly, either while the coach is at restor while in transit.
Luckily ours failed while we were parked and I was able to zip-tie it shut so we could go home. I found out about this doing a Google search to see how much a new motor would cost. We have never received notice from either Heartland or the dealer we purchased from about this.
