Hi all – I’d like to follow-up here on the forum to some questions sent to me via this rally thread, PMs and phone calls. My follow-up will be a bit wide-ranging in nature – a glimpse into why we have certain policies and processes that will vary from Rally to Rally and why. Apologies for the length and I hope it helps those who wish to know more.
All Regional Rallies will be different from each other and in many respects.
One of those differences will be with the venue and their requirements of us per our contract with them.
As the Mountain Region does not have one “Super” location to host over 200 attendees year after year, our Rally is moved around from State to State. In this manner, it also gives more Mountain Region members, more opportunity to join us. And for those members that make several of these Region Rallies, they’ll find each one has a slightly different feel and experience. I look at the diversity of locations to be a benefit to Mountain Region members and allows us to experience more of the beauty within the Mountain Region.
The attendee experience at the upcoming 2020 Mountain Region Rally to be held at Route 66 near Albuquerque can’t be compared in many ways to the 2018 Mountain Region Rally we held in Pueblo. And the 2022 Mountain Region Rally in Gillette will be different yet.
These differences are a result of the location, the venue, the weather, what the area has to offer and more. The Heartland Owners Club has no “one-way-works-for-all” template for Region Rallies. Each takes on their own look, feel and experience based on what we have to work with.
Venue Requirements / Restrictions
Region Directors work hard to find venues that can accommodate the needs of a Region Rally. Then within the chosen venue, they will have many requirements and restrictions they place upon us contractually. Some require us to give them “money up front” during the contract execution phase in order to hold space for us. Others require us to give them “money up front” 6 to 12 months prior to the rally. It all varies. Sometimes, these deposits are refundable to us and sometimes they are not. Venues are blocking sites for our event which means they turn away nightly business in favor of our rally. But they will not leave money on the table.
Site: Registration, Payments, Assignments, and Refunds
Some venues require the Rally to assign sites to attendees while others want to handle themselves in-house. Some venues require the Rally to pay all the site fees in a single check while others require each attendee make their own reservations and pay for their own sites. Each venue has a different refund policy. Please understand that there are differences from rally to rally that are venue driven. This is why we as Region Directors can’t always make our policies the same from rally-to-rally.
Other Expenditures
In addition to the rally sites, contracts must be signed and deposits and final payments made for the “other side” of what makes a Rally exciting! Entertainment, Catering, Rally Bags, Prizes, Decorations, facility rental, rental of tables, chairs, PA systems and more. These contracts are also signed months or years in advance and deposits paid at the time the contracts are signed. Contracted prices generally are not adjusted downwards in the event of site cancellations.
Rally Imposed Site Deposits and Site Cancellations
In the past, our Regional Rallies have allowed attendees to hold sites, in some cases, for up to 18 months without any deposit being made. This process has allowed attendees to block space and for some, block space “in case they can attend”. While these spaces were being held without a deposit, our waitlist numbers grew. Then, when deposits became due, we saw a large number of cancellations. When these cancellations were made close to the rally date, often times, it was too late for those who’d been on the waitlist for many months or even a year, to accept the space as they’d made other plans. In these cases, we end up with empty sites which were calculated into the formula for our total Rally expenses. In order to commit to contracts, we need some idea of advanced bookings to meet expenses. Absent of this, planning and commitments are made more difficult with more uncertain financial results.
Sites, Check-In and Early Days
In the case of Route 66, they have the Rally assigning all sites up front and us keeping them updated as things change. The reason they want us to assign sites upfront is that in their system, they will be pre-registering every attendee and have player cards available for those who want them, eliminating you waiting in line at the casino. They will keep our sites from being available from public sale during days of our Rally. This space-blocking will help us avoid site problems as attendees start to check in. After the RAT Welcome team has you sign in and issues you a welcome bag, Route 66 will also escort you to your site. The space blocked for this rally is open to our attendees for the Pre-Rally and Rally dates. I have also blocked a few sites specifically for the RAT Team so we can organize and make the venue ready for the Rally. Sites outside of our blocked space are open to the public for sale. This allows for anyone (the public or Rally attendees) to book a site prior to the Pre-Rally at prevailing park rates. Note that you may or may not be assigned the same site as your rally site for the early days. We’re not in control of that. It’s advised that you let Route 66 know that you’re also attending the rally and prefer to be in your rally site for your early days.
In conclusion, I’d like you to know and respect that it takes up to 2 years of advance planning to pull off a Mountain Regional Rally and provide a venue that’s able to accommodate 200 or more attendees. We negotiated hard to keep costs down for everyone. As such, in most cases, if we don’t meet our commitments to our venues, including selling all the sites we guaranteed, we are charged for these empty sites, regardless of cancelations! So, for many of our Region Rallies, advance deposits are a necessity. When the Rally can be programmed from the start to be made financially whole, only then can we deliver an experience that Rally attendees expect and deserve.
For this rally, your $40 deposit is broken down as follows:
- $20 Site Deposit – refundable
- $20 Rally fee – non-refundable
I hope this will help everyone understand a few of the dynamics faced when planning and implementing a Regional Rally.
As always, I am most grateful and appreciative for your continued support in the Mountain Region Rallies.
Thank You!