I have a 2005 Heartland Landmark Grand Canyon. I am second owner and this RV is in immaculate condition. It has been stored inside all it life except for camping trips which have been two to three trips per year. The original owner took it on one long trip from Kentucky to Colorado. This past Saturday I started on a trip to Hilton Head SC and got about 25 miles from home and smelled rubber burning, pulled over to inspect and found the passenger side tires were rubbing the shock mounts at the top. Then I noticed that the axle mount to the frame was leaning in at the bottom. Needless to say I turned around and went back home. I took the wheels off to inspect and found a crack about 1" up from the bottom of the I beam frame the entire length of the spring mounting system.
I have contacted Heartland, they passed me off to Lippert and so far neither have been much help. Lippert says they can give me suggestions on a repair if I give them the serial number off the frame but for the life of me I can't find s/n anywhere. I called Heartland they said their records from that time frame was lost on a damaged hard drive. So at this point basically I have a $20,000 or so RV that is absolutely worthless. The way the frame is broken and where the crack is located I'm not sure if it can be fixed.
This is my very first RV/camper and I got to say I am very discouraged at this point.
The best thing so far is I didn't have a wreck when axles leaned over.
I would post pictures of the cracked area but don't seem to be a way to do that hear.
Hi rhenley46,
Welcome to the Heartland Owners Forum.
Sorry about your troubles. Is there a large white label on the doorside, near the very front of the frame? That would probably have the numbers Lippert is asking for.
While I'm not an expert on frames, I would think you could get a local welder to repair the damaged area. There are others on the forum here who might have more specific advice.
If you can post pictures to Photobucket, or Google Photos, you can link to them. After another post or two, forum software will allow you to post pictures directly.