Tanks
I'm not sure what exactly was wrong with your tanks/vent. Your issue is not easy to diagnose over the phone (for Heartland or your dealer).
The "pop" you heard could have been the actual plastic of the tank popping out of shape; or it could have been the tank popping the plywood base it sits on out of shape and possibly cracking it.
Under the Bighorn fresh water tank, there is a plywood base that sits on two angle iron pieces and then there are two 3" steel strap that run accross the bottom of that (crossways). These keep the tank in place should the tank be overfilled to the point where it breaks the plywood.
You mentioned that you were basing your assesment of how much water was in the tank on the sensors/monitor panel. But when the water starts coming out of the vents, that means the tank is getting full and you need to stop. Even if you think it should hold more. Take it in to the dealer and let him (us) figure out if the sensors are bad, or if the vents are mislocated on the tank. And, not knowing if one of the fill lines was kinked or had an issue, I would say don't necessarily trust the tank sensors to be completely accurate. As we have discusson on this forum before, RV tank sensors leave a lot to be desired. I'm sorry, but they always have.
Either way, I'm not sure about closing valves on the vents and then filling the tank up. That's why we don't install valves on the vents. So tanks don't overfill and balloon up.
Either way, we will get you fixed up and back out on the road for more "dry camping", which it appears you are doing.
ST
I'm not sure what exactly was wrong with your tanks/vent. Your issue is not easy to diagnose over the phone (for Heartland or your dealer).
The "pop" you heard could have been the actual plastic of the tank popping out of shape; or it could have been the tank popping the plywood base it sits on out of shape and possibly cracking it.
Under the Bighorn fresh water tank, there is a plywood base that sits on two angle iron pieces and then there are two 3" steel strap that run accross the bottom of that (crossways). These keep the tank in place should the tank be overfilled to the point where it breaks the plywood.
You mentioned that you were basing your assesment of how much water was in the tank on the sensors/monitor panel. But when the water starts coming out of the vents, that means the tank is getting full and you need to stop. Even if you think it should hold more. Take it in to the dealer and let him (us) figure out if the sensors are bad, or if the vents are mislocated on the tank. And, not knowing if one of the fill lines was kinked or had an issue, I would say don't necessarily trust the tank sensors to be completely accurate. As we have discusson on this forum before, RV tank sensors leave a lot to be desired. I'm sorry, but they always have.
Either way, I'm not sure about closing valves on the vents and then filling the tank up. That's why we don't install valves on the vents. So tanks don't overfill and balloon up.
Either way, we will get you fixed up and back out on the road for more "dry camping", which it appears you are doing.
ST